Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Dallas, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Dallas, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
765 reviews
5 stars
331
4 stars
176
3 stars
104
2 stars
47
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are friendly and attentive, while others are reported as rude and unprofessional.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others reported cold, stale, or incorrect orders.
Cleanliness
Generally clean environment, but some reports of unsanitary conditions and pest issues.
Pricing
Many customers feel the prices are too high for the quality and portion sizes offered.
Speed of Service
Service speed varies; some customers experienced quick service, while others faced long waits and order mistakes.
- AWAlyssa WNov 13, 20251.090% sure this place gave me food poisoning - the mayo on a sandwich. The tea has tasted "off" the last 2 times. Will not be going back. Ever.
- VLVenice LockjawNov 11, 20251.0$9.41 just for a hamburger! It’s not even a combo with fries and a drink and it was the size and had the taste of a three dollar hamburger. Disgusting. Never again.
- CHClyde H (Habanero)Nov 6, 20254.0Clean Wendy's in good repair. Staff was friendly, food was good. No complaints
- MGMax T. Agape Commercial Real Estate GroupOct 15, 20251.0Rude and unprofessional senior lady staff in the front counter ! Overcharged for coffee without asking what size coffee I wanted. Bad attitude from the staff when I told her I am a regular customer here !
- PPPriscillaOct 8, 20251.0Certain employees pick and choose who they want to serve first. Certain employees are very disrespectful.
Frequently Asked Questions About Wendy's
Is 17981 Preston Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's 17981 Preston Road location?
The drive-thru is open daily from 6:30 AM to midnight.
Does the Wendy's at 17981 Preston Road serve breakfast?
Yes, this location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's location?
Yes, Wendy's at 17981 Preston Road offers delivery and takeout services.
What payment methods are accepted at Wendy's 17981 Preston Road?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 17981 Preston Road for questions or feedback?
You can call the location directly at (972) 362-1102 or use the Customer Care team's Live Chat or call 888-624-8140 for feedback.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available on Wendy's official menu website and mobile app, and also in-restaurant upon request.
Is there a drive-thru service available at Wendy's on Preston Road?
Yes, this location has a drive-thru service open daily from 6:30 AM until midnight.
What nearby places can I visit before or after dining at Wendy's 17981 Preston Road?
Nearby you can visit Coffee House Cafe for coffee, Grandma's Bakery for desserts, or Palm Beach Tan for skin care services.
Are there banks or ATMs near Wendy's at 17981 Preston Road?
Yes, there are multiple ATMs including LibertyX Bitcoin ATM and CVS ATM, as well as Sovereign Bank nearby for your banking needs.
Can I get car services near Wendy's on Preston Road?
Yes, Wash Guys Car Wash and Washguys Lube Auto Center Dallas offer car wash and automotive maintenance services close by.