Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Dallas, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Dallas, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
764 reviews
5 stars
331
4 stars
176
3 stars
104
2 stars
46
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are friendly and attentive, while others are rude and unprofessional.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
Generally clean environment, but some reports of unsanitary conditions and pest issues.
Speed of Service
Service speed varies; some customers experienced quick service, while others faced long waits and order mistakes.
Staff Attitude
Staff attitude is inconsistent; some employees are praised for their friendliness, while others are criticized for being dismissive or rude.
- AWAlyssa WNov 13, 20251.090% sure this place gave me food poisoning - the mayo on a sandwich. The tea has tasted "off" the last 2 times. Will not be going back. Ever.
- VLVenice LockjawNov 11, 20251.0$9.41 just for a hamburger! It’s not even a combo with fries and a drink and it was the size and had the taste of a three dollar hamburger. Disgusting. Never again.
- CHClyde H (Habanero)Nov 6, 20254.0Clean Wendy's in good repair. Staff was friendly, food was good. No complaints
- MGMax T. Agape Commercial Real Estate GroupOct 15, 20251.0Rude and unprofessional senior lady staff in the front counter ! Overcharged for coffee without asking what size coffee I wanted. Bad attitude from the staff when I told her I am a regular customer here !
- PPPriscillaOct 8, 20251.0Certain employees pick and choose who they want to serve first. Certain employees are very disrespectful.
Frequently Asked Questions About Wendy's
Is 17981 Preston Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dallas, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dallas, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 362-1102.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 17981 Preston Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Dallas, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's 17981 Preston Road location?
The drive-thru is open daily from 6:30 AM to midnight.
Does the Wendy's at 17981 Preston Road serve breakfast?
Yes, this location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's location?
Yes, Wendy's at 17981 Preston Road offers delivery and takeout services.
What payment methods are accepted at Wendy's 17981 Preston Road?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 17981 Preston Road for questions or feedback?
You can call the location directly at (972) 362-1102 or use the Customer Care team's Live Chat or call 888-624-8140 for feedback.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available on Wendy's official menu website and mobile app, and also in-restaurant upon request.
Is there a drive-thru service available at Wendy's on Preston Road?
Yes, this location has a drive-thru service open daily from 6:30 AM until midnight.
What nearby places can I visit before or after dining at Wendy's 17981 Preston Road?
Nearby you can visit Coffee House Cafe for coffee, Grandma's Bakery for desserts, or Palm Beach Tan for skin care services.
Are there banks or ATMs near Wendy's at 17981 Preston Road?
Yes, there are multiple ATMs including LibertyX Bitcoin ATM and CVS ATM, as well as Sovereign Bank nearby for your banking needs.
Can I get car services near Wendy's on Preston Road?
Yes, Wash Guys Car Wash and Washguys Lube Auto Center Dallas offer car wash and automotive maintenance services close by.