Wendy's

3.6
1050 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17989 Marsh Lane, Dallas, TX
75287, United States

Hours

Reviews

3.6
1,050 reviews
5 stars
406
4 stars
231
3 stars
170
2 stars
76
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with several mentioning specific incidents of unprofessional behavior.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.

Order Accuracy

Several customers experienced problems with incorrect orders, missing items, or items not prepared as requested.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.

Staff Friendliness

While some reviews praised friendly staff, many others reported a lack of friendliness and poor attitudes from employees.
  • DJ
    Dwayne James
    Nov 11, 2025
    1.0
    Horrible. I get here at 12:15 online they say they are open until 1am. When I drove around they were inside chillin having an employee end of shift meeting and they were supposed to be open. This location has always been terrible. I’d rather drive to the other side of town than to go back here.
  • KM
    Kelly Maresha
    Nov 10, 2025
    1.0
    Did you guys know that you have to pay for sauce now. $.50 per sauce. Even when you buy a $15 Baconater combo and biggie size it. You’re still gonna pay $.50 per sauce. But you can have all the free catch-up you want. Raul gave me the new rules. Says this started a month ago. With a new McDonald’s in the same parking lot; I’m gonna roll right over there. Because they’re still giving plenty of condiments to their paying customers.
  • JH
    Jackie Hickey
    Sep 21, 2025
    5.0
    Good, only bad thing was bathroom out of toilet paper
  • TH
    Tyler Hayes
    Sep 10, 2025
    1.0
    Not fresh. Burgers feel like they have been microwaved. And they forgot my fries. Always check your orders here.
  • MH
    Mariah Hester
    Aug 21, 2025
    5.0
    This is my neighborhood Wendy’s, and honestly I never had any issues here, my food is always fresh, the staff is always nice, I bring my dog often through the drive-thru, they show her love as well, my order has always been correct each time, everyone I encounter is super friendly, which is rare at fast food spots, anytime I want Wendy’s I def come to this location no cap!

Frequently Asked Questions About Wendy's

Is 17989 Marsh Lane Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.