Wendy's

3.6
1054 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17989 Marsh Lane, Dallas, TX
75287, United States

Hours

Reviews

3.6
1,054 reviews
5 stars
408
4 stars
231
3 stars
170
2 stars
76
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Numerous reviews mentioned issues with food quality, including cold meals, incorrect orders, and food safety concerns.

Pricing

Customers expressed dissatisfaction with rising prices and perceived poor value for money.

Cleanliness

Some reviews noted cleanliness issues, particularly in the dining area and restrooms.

Mixed Experiences

While some customers praised the staff and food quality, many others had negative experiences, indicating inconsistency in service.
  • AA
    Aaron
    5 days ago
    5.0
    I’ve been coming here for breakfast for the past year and every single time I get the most amazing service. Thank you!
  • MM
    Ms.Shanta
    6 days ago
    1.0
    Repeat the order back and still get it wrong is crazy! Charging for the sauces now also. This will not be the “go to” Wendy’s.
  • WD
    Wade Doerr
    Dec 28, 2025
    5.0
    My son and I stopped in for Frosty's on a little pre-Christmas adventure. Not a fan of Wendy's, but the Frosty's were excellent. The manager was amazing. Super clean store, and he was great. I will stop at this location again just to grab something to say to him again. He was so good that he contributed to our outing as a whole. Good job, Man! I wish I remembered your name. He is a well groomed, Hispanic gentleman with facial hair.....you know who you are, Tiger!
  • MB
    Mirela Babos
    Nov 24, 2025
    1.0
    The food grade went down and don't even let me comment on the price, $15 for these cheaply made sandwiches? Really? Mind as well go to McDonald's, the quality is better.
  • KM
    Kelly Maresha
    Nov 10, 2025
    1.0
    Did you guys know that you have to pay for sauce now. $.50 per sauce. Even when you buy a $15 Baconater combo and biggie size it. You’re still gonna pay $.50 per sauce. But you can have all the free catch-up you want. Raul gave me the new rules. Says this started a month ago. With a new McDonald’s in the same parking lot; I’m gonna roll right over there. Because they’re still giving plenty of condiments to their paying customers.

Frequently Asked Questions About Wendy's

Is 17989 Marsh Lane Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 17989 Marsh Lane, Dallas?

The drive-thru is open Monday to Thursday from 6:30 AM to 1:00 AM, Friday and Saturday from 6:30 AM to 2:00 AM, and Sunday from 8:00 AM to 1:00 AM.