Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor and rude service from staff, with several mentioning specific incidents of unprofessional behavior.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.
Order Accuracy
Several customers experienced problems with incorrect orders, missing items, or items not prepared as requested.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.
Staff Friendliness
While some reviews praised friendly staff, many others reported a lack of friendliness and poor attitudes from employees.
DJ
Dwayne James
Nov 11, 2025
1.0
Horrible. I get here at 12:15 online they say they are open until 1am. When I drove around they were inside chillin having an employee end of shift meeting and they were supposed to be open. This location has always been terrible. I’d rather drive to the other side of town than to go back here.
KM
Kelly Maresha
Nov 10, 2025
1.0
Did you guys know that you have to pay for sauce now. $.50 per sauce. Even when you buy a $15 Baconater combo and biggie size it. You’re still gonna pay $.50 per sauce. But you can have all the free catch-up you want. Raul gave me the new rules. Says this started a month ago. With a new McDonald’s in the same parking lot; I’m gonna roll right over there. Because they’re still giving plenty of condiments to their paying customers.
JH
Jackie Hickey
Sep 21, 2025
5.0
Good, only bad thing was bathroom out of toilet paper
TH
Tyler Hayes
Sep 10, 2025
1.0
Not fresh. Burgers feel like they have been microwaved. And they forgot my fries. Always check your orders here.
MH
Mariah Hester
Aug 21, 2025
5.0
This is my neighborhood Wendy’s, and honestly I never had any issues here, my food is always fresh, the staff is always nice, I bring my dog often through the drive-thru, they show her love as well, my order has always been correct each time, everyone I encounter is super friendly, which is rare at fast food spots, anytime I want Wendy’s I def come to this location no cap!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dallas, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dallas, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 360-9875.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 17989 Marsh Lane Wendy’s serve breakfast?
Yes, this Wendy’s location in Dallas, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 17989 Marsh Lane, Dallas?
The drive-thru is open Monday to Thursday from 6:30 AM to 1:00 AM, Friday and Saturday from 6:30 AM to 2:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 17989 Marsh Lane in Dallas serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Marsh Lane?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available from Wendy's at 17989 Marsh Lane?
Yes, delivery is available. You can order via the Wendy's app or at order.wendys.com by entering your delivery address to check availability.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback through the Wendy's Contact page or call 888-624-8140. To reach this location directly, call (972) 360-9875.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing are available at order.wendys.com or via the mobile app by selecting this location. Prices may vary slightly by location.
What nearby restaurants can I visit around Wendy's at 17989 Marsh Lane?
Nearby restaurants include America’s Best Wings, A1 Indian Grill, Red Curry Thai Cuisine, Charley's Cheesesteak and Wings, Rio’s Chicken And Fish, El Tizoncito, and McDonald's.
Are there convenient gas stations or stores near this Wendy's location?
Yes, Murphy USA #6636, a gas station and convenience store, is nearby, making it easy to refuel or grab essentials before or after your visit.
Which nearby services can customers access near Wendy's on Marsh Lane?
Customers can find nearby services such as Arcenio’s Barber Shop, Abbie Anna Dental, H&R Block for tax services, and Total Wireless for mobile phone needs.
Does Wendy's at 17989 Marsh Lane have a drive-thru and dining options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services for your convenience.