Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,201 reviews
5 stars
507
4 stars
243
3 stars
141
2 stars
83
1 star
227
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Quality
Customers frequently complained about cold, stale, or poorly prepared food.
Customer Experience
Several patrons expressed dissatisfaction with the overall dining experience, citing unprofessional behavior from staff.
Positive Staff Interactions
Some customers praised individual staff members for their helpfulness and friendliness, contrasting with negative experiences.
- JWjoe walkerNov 14, 20253.0The service in the drive.thru was prompt and accurate. Sadly though the chicken sandwich I got has been cooked quite a while earlier from when I ordered it. They are usually pretty good here but this time sad to say it wasn't up to par.
- KSkeisha smallsNov 6, 20251.0On October,22,2025 employee Tom was very rude, did not give me a receipt back only gave me my change in the food was very nasty and cold we waited at the drive-thru for over 15 minutes for our order then to receive bad services I called and spoke to the manager Maria the next day who refused to give me her name I had to find her name out another way and refused to inform the resolve the situation by giving me a refund or a reorder a remake on my order she was going back and forth arguing with me which was very unprofessional finally after doing a complaint I never received a call back on the complaint after escalating the situation district manager Kelly Autry emailed me and told me to take the receipt up there for a refund a receipt I never received this is a very nasty Wendy's to get your food from I wouldn't even buy my food from this filthy establishment
- ICIrma CruzOct 16, 20251.0This morning I paid almost $21.00 for two bacon sandwiches with fries and a bacon biscuit, and they only gave me one sandwich and two orders of fries. I called to tell them, and they told me it's not true. They need better staff at this location.
- MWMiranda WilliamsSep 23, 20255.0Great food and wonderful service. Tom as always, delightful
- RRReba RashadAug 26, 20251.0Around 11:30am I went in drive thru. Very bad service, poor quality of food, and I got the runs! Plus, I have to go back to work. How in the world do you think I feel!?!
Frequently Asked Questions About Wendy's
Is Pleasant Grove Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dallas, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dallas, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (214) 295-9391.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Pleasant Grove Wendy’s serve breakfast?
Yes, this Wendy’s location in Dallas, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on S. Buckner Ave. in Dallas?
The drive-thru is open from 6:00 AM to midnight Monday through Thursday, 6:00 AM to 1:00 AM on Friday and Saturday, and 8:00 AM to midnight on Sundays.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via their website or app.
How can I place an order online or via an app for this Wendy's?
You can order through the Wendy's app available on the App Store or visit https://order.wendys.com and select the Dallas S. Buckner Ave. location.
What payment methods does Wendy's at 1910 S. Buckner Ave. accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What dining options are available at this Wendy's?
This Wendy's offers dine-in, drive-thru, takeout, and delivery where available, but does not offer curbside pickup.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition info can be viewed on their website or mobile app after selecting this location. Nutrition and allergen information is available via a link under each menu item description.
Is Wendy's hiring at the Dallas S. Buckner Ave. location?
To check for job openings at this location, visit Wendy’s Careers page, enter Dallas, TX, and see if any jobs are available. If none are currently listed, check back frequently.
Which notable places are near this Wendy’s at 1910 S. Buckner Ave.?
Nearby places include Coca-Cola Freestyle (a Vietnamese restaurant and bar), Magnolia Event Center (a concert venue), and Chase Bank, all of which customers might visit before or after dining at Wendy's.
How can nearby public locations help customers find this Wendy's?
Nearby landmarks such as Buckner Plaza event center and Magnolia Event Center concert venue can assist customers in locating this Wendy's, especially during events or gatherings in the area.
Are there other fast food options near the Wendy's on S. Buckner Ave.?
Yes, nearby fast food places include another Wendy's location and Pollo Regio, a Mexican fast food restaurant, providing customers with additional dining choices in the vicinity.