Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent order mistakes.
Cleanliness
Several customers noted cleanliness issues, particularly in food preparation areas and restrooms.
Order Accuracy
A significant number of reviews mentioned that orders were frequently incorrect, leading to customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, indicating that there are positive experiences at this location.
CC
Cassy
Oct 26, 2025
1.0
Food was trash.. now I know why I never go to Wendy's. Their burgers are horrible and their drinks are watered down. I won't step foot in another one that's for damn sure
WL
West Laban
Aug 10, 2025
1.0
Burgers where off. Not looking right.the meat was looking bad.
AL
Anthony Lindsey
Aug 8, 2025
1.0
Waited 15 minutes for 1 sandwich then saw them handling my food with no gloves on!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dallas, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dallas, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 241-9224.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Royal Lane Wendy’s serve breakfast?
Yes, this Wendy’s location in Dallas, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Royal Lane?
The drive-thru is open from 6:30 AM to 11:00 PM Monday through Saturday, and from 6:30 AM to 10:00 PM on Sundays.
Does the Wendy's at 2507 Royal Lane serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery from Wendy's at Royal Lane?
Yes, delivery is available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery options near you.
What payment options does Wendy's at Royal Lane accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at Royal Lane for questions or feedback?
You can call the location directly at (972) 241-9224, reach Customer Care via their Contact page or live chat, or fill out the Wendy's Customer Satisfaction Survey online.
Where can I find the menu and pricing for Wendy's at Royal Lane?
Menu and pricing information is available at menu.wendys.com or order.wendys.com by selecting this location.
Is there a nearby McDonald's to the Wendy's on Royal Lane?
Yes, there is a McDonald's near this Wendy's location, providing an alternative fast food option in the area.
What convenience stores are near Wendy's at Royal Lane?
Nearby convenience stores include 7-Eleven and Valero, useful for grabbing snacks or fuel before or after your Wendy's visit.
Are there other restaurants near Wendy's on Royal Lane for diverse dining options?
Yes, nearby you can find Seoul Garden (a Korean and Asian restaurant), Ceviche 365 (Peruvian cuisine), Krispy Krunchy Chicken, and Tasty Fusion Restaurant for various dining experiences.
Does the Wendy's at Royal Lane have drive-thru, takeout, and dine-in options?
Yes, this location offers drive-thru, takeout, and dine-in services for your convenience.