Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with food quality, including undercooked items, incorrect orders, and unsanitary conditions.
Customer Service
Service quality varied significantly, with many reviews highlighting rude staff, order mistakes, and poor handling of customer complaints.
Order Accuracy
A recurring theme was the frequent inaccuracy of orders, with many customers receiving incorrect items or missing components.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in food preparation areas and dining spaces.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and expressed satisfaction with their meals.
CC
Cassy
Oct 26, 2025
1.0
Food was trash.. now I know why I never go to Wendy's. Their burgers are horrible and their drinks are watered down. I won't step foot in another one that's for damn sure
WL
West Laban
Aug 10, 2025
1.0
Burgers where off. Not looking right.the meat was looking bad.
AL
Anthony Lindsey
Aug 8, 2025
1.0
Waited 15 minutes for 1 sandwich then saw them handling my food with no gloves on!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Royal Lane?
The drive-thru is open from 6:30 AM to 11:00 PM Monday through Saturday, and from 6:30 AM to 10:00 PM on Sundays.
Does the Wendy's at 2507 Royal Lane serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery from Wendy's at Royal Lane?
Yes, delivery is available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery options near you.
What payment options does Wendy's at Royal Lane accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at Royal Lane for questions or feedback?
You can call the location directly at (972) 241-9224, reach Customer Care via their Contact page or live chat, or fill out the Wendy's Customer Satisfaction Survey online.
Where can I find the menu and pricing for Wendy's at Royal Lane?
Menu and pricing information is available at menu.wendys.com or order.wendys.com by selecting this location.
Is there a nearby McDonald's to the Wendy's on Royal Lane?
Yes, there is a McDonald's near this Wendy's location, providing an alternative fast food option in the area.
What convenience stores are near Wendy's at Royal Lane?
Nearby convenience stores include 7-Eleven and Valero, useful for grabbing snacks or fuel before or after your Wendy's visit.
Are there other restaurants near Wendy's on Royal Lane for diverse dining options?
Yes, nearby you can find Seoul Garden (a Korean and Asian restaurant), Ceviche 365 (Peruvian cuisine), Krispy Krunchy Chicken, and Tasty Fusion Restaurant for various dining experiences.
Does the Wendy's at Royal Lane have drive-thru, takeout, and dine-in options?
Yes, this location offers drive-thru, takeout, and dine-in services for your convenience.