Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold items, incorrect orders, and even food safety concerns such as hair in food and raw chicken.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect order handling, and lack of communication.
Speed of Service
While some customers appreciated quick service, others noted long wait times and slow order processing.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and restrooms.
Pricing
Customers expressed dissatisfaction with rising prices and perceived lack of value for money.
MM
Michael
Nov 13, 2025
1.0
It seems like whoever is in the line, making hamburgers doesn’t care. I asked for extra mayo extra ketchup on my crispy chicken sandwich, and there was barely any. Ordered a large chili with cheese and onions, received soup instead would barely any cheese.
JJ
Jennifer
Nov 12, 2025
5.0
Fresh and hot! 6 buck meal
LG
Leidemar Gutiérrez
Nov 9, 2025
1.0
Las personas mas lenta del mundo estan aqui al parecer no tienen un manager que les exija que trabajen como se debe
BG
Barbara Guzman
Oct 2, 2025
5.0
I loved the food but they forgot my sour creams I paid for- for my chilis.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dallas, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dallas, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 639-5154.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W. Wheatland Wendy’s serve breakfast?
Yes, this Wendy’s location in Dallas, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at Wendy's located at 2828 W. Wheatland, Dallas, TX?
The drive-thru at this Wendy's is open from 6:30 AM to 2:00 AM every day of the week.
Does this Wendy's location serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on W. Wheatland?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is dine-in available at Wendy's at 2828 W. Wheatland?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available.
How can I order Wendy's food ahead of time?
You can order ahead using Wendy's official app or by visiting https://order.wendys.com and selecting this location.
How do I contact Wendy's at 2828 W. Wheatland for questions or feedback?
You can call them directly at (972) 639-5154 or reach Customer Care via their Contact page or phone number 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on their menu website, mobile app, and in-restaurant posters.
What nearby fast food restaurants can I visit around Wendy's at 2828 W. Wheatland?
Nearby fast food options include Jack in the Box, Arby's, Sonic Drive-In, Panda Express, Taco Bell, and Popeyes Louisiana Kitchen, offering a variety of cuisines such as burgers, Mexican, Asian, and chicken.
Are there any retail or services near Wendy's that customers might find useful?
Yes, customers can visit Sam's Club, Comerica Bank, and medical services like the Medical Center at Hampton Square nearby for shopping, banking, and health needs.
How can nearby attractions like Sam's Club Gas Station or Happy Nails & Spa enhance my visit to Wendy's?
After enjoying a meal at Wendy's, you can conveniently fuel up your vehicle at Sam's Club Gas Station or relax with beauty services at Happy Nails & Spa, both located nearby for added convenience and leisure.