Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,758 reviews
5 stars
655
4 stars
388
3 stars
270
2 stars
129
1 star
316
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Several customers noted unprofessional and rude behavior from staff, impacting their overall experience.
Cleanliness
The restaurant's cleanliness was often criticized, particularly regarding the bathrooms and dining area.
Food Quality
There were mixed reviews on food quality, with some customers enjoying fresh meals while others received cold or spoiled food.
- WSWillie Adair Sr.Nov 17, 20252.0Not a normal Wendy's experience, will not visit this location again
- SLShamieka LeeNov 10, 20251.0Soooooo slow omg 😱
- CHChad HamelOct 18, 20251.0Absolute worst eating establishment you could ever go to no one speaks English. They are super super super slow. There was nobody in the store and it still took me 15 minutes to get a one burger, a french fry and a four piece nugget if I could give this -10 stars I would this place is trash. Save your money. Go somewhere else. You will be disappointed if you eat here!!
- EWEverett WarnerOct 15, 20251.010/14 was the WORST experience that I have ever had in some 50 years of eating at Wendys.. Two employees were yelling at each other, Kevin, the cashier and Katy Theher manager came out from her drive thru lane and just looked and went back to her station. The orders were not being taken. Several people just gave up and walked out. NEVER again.
- PHPhillip HurleyOct 8, 20251.0This is the worst Wendy's l I've ever seen in my life first off it took 20 minutes to get through the drive-thru just to order with two cars in front of me They were out of regular french fries They were out of barbecue sauce They put ketchup and everything else on my cheeseburger which ordered with mayonnaise only I ordered unsweet tea The tea was so sweet you couldn't even drink it I will never go back to this location again
Frequently Asked Questions About Wendy's
Is Harry Hines Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dallas, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dallas, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (214) 666-4136.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Harry Hines Wendy’s serve breakfast?
Yes, this Wendy’s location in Dallas, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at the Wendy's on Harry Hines Blvd?
The drive-through at Wendy's on 5502 Harry Hines Blvd. is open Monday to Thursday from 5:30 AM to midnight, Friday from 5:30 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Is this Wendy's location currently open?
Yes, the Wendy's at 5502 Harry Hines Blvd., Dallas, TX is currently open and serving customers.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant sandwiches, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Can I order Wendy's food for delivery or takeout from this location?
Yes, you can order for delivery and takeout through the Wendy's app or website at order.wendys.com where you can select this location.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (214) 666-4136, or reach Wendy's Customer Care via live chat on their website or phone number 888-624-8140. There's also a customer satisfaction survey online to submit feedback.
Are there any nearby dining options close to this Wendy's?
Yes, nearby dining options include Mike Anderson's BBQ House for barbecue cuisine and Buffalo Wild Wings for American chicken dishes, both within close proximity to Wendy's.
Are there nearby places where I can get coffee or snacks before or after visiting Wendy's?
Yes, Dunkin' is nearby where you can get coffee, donuts, and smoothies, making it convenient for a quick snack or beverage near Wendy's.
What nearby services are available around this Wendy's for convenience or shopping?
Nearby you can find Craddock Lumber Co for hardware and home & garden needs, The Salvation Army Thrift Stores of Dallas for thrift shopping, and Texaco gas station for fuel and convenience items.
How can nearby medical facilities be useful when visiting Wendy's on Harry Hines Blvd?
The area around Wendy's includes several medical professionals and facilities like the Department of Pediatrics and various specialized doctors, which may be convenient for families or individuals visiting for healthcare needs before or after grabbing a meal.