Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,772 reviews
5 stars
659
4 stars
390
3 stars
272
2 stars
129
1 star
322
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.
Food Quality
Many customers experienced issues with cold or incorrect food orders, while a few noted fresh and delicious meals.
Speed of Service
Numerous reviews highlight slow service, long wait times, and inefficiencies in order processing.
Cleanliness
Several customers reported unsanitary conditions in the restaurant and restrooms, impacting their overall experience.
Management Issues
There are complaints about poor management and staff training, leading to disorganized service and unresolved customer complaints.
- BABelal AlsibaiDec 18, 20251.0Why does this still exist?
- RÁngel gael RezDec 9, 20255.0Went for breakfast and my meal was warm. Service was quick and friendly. Chely greeted me, very nice and friendly.
- MGMax T. Agape Commercial Real Estate GroupDec 3, 20251.0When you buy breakfast combo , they will ask you for medium or large coffee …. They don’t mention about the small coffee which comes with the breakfast combo free!! So they can overcharge you !! Be aware !!!! Bad business practice !!👺👺
- GCGriselda CervantesNov 26, 20251.0The worst place to come in and Jennifer cashier is horrible she needs training to provided excellent customer service that’s the reason this location is the worst. Horrible and Sad I’ll never come here again.
- EEEleanorNov 25, 20251.0Very rude employee treated me disrespectfully, then when I complained, threatened not to give me my order. This at midnight when my son was in the ER close by. It’s just as easy (easier actually) to be kind.
Frequently Asked Questions About Wendy's
Is Harry Hines Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at the Wendy's on Harry Hines Blvd?
The drive-through at Wendy's on 5502 Harry Hines Blvd. is open Monday to Thursday from 5:30 AM to midnight, Friday from 5:30 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Is this Wendy's location currently open?
Yes, the Wendy's at 5502 Harry Hines Blvd., Dallas, TX is currently open and serving customers.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant sandwiches, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Can I order Wendy's food for delivery or takeout from this location?
Yes, you can order for delivery and takeout through the Wendy's app or website at order.wendys.com where you can select this location.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (214) 666-4136, or reach Wendy's Customer Care via live chat on their website or phone number 888-624-8140. There's also a customer satisfaction survey online to submit feedback.
Are there any nearby dining options close to this Wendy's?
Yes, nearby dining options include Mike Anderson's BBQ House for barbecue cuisine and Buffalo Wild Wings for American chicken dishes, both within close proximity to Wendy's.
Are there nearby places where I can get coffee or snacks before or after visiting Wendy's?
Yes, Dunkin' is nearby where you can get coffee, donuts, and smoothies, making it convenient for a quick snack or beverage near Wendy's.
What nearby services are available around this Wendy's for convenience or shopping?
Nearby you can find Craddock Lumber Co for hardware and home & garden needs, The Salvation Army Thrift Stores of Dallas for thrift shopping, and Texaco gas station for fuel and convenience items.
How can nearby medical facilities be useful when visiting Wendy's on Harry Hines Blvd?
The area around Wendy's includes several medical professionals and facilities like the Department of Pediatrics and various specialized doctors, which may be convenient for families or individuals visiting for healthcare needs before or after grabbing a meal.