Wendy's

3.8
1699 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5555 N. Jim Miller, Dallas, TX
75228, United States

Hours

Reviews

3.8
1,699 reviews
5 stars
774
4 stars
368
3 stars
257
2 stars
104
1 star
196

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold or incorrect orders.

Customer Service

Service quality varied significantly; some staff were praised for friendliness while others were noted for rudeness and poor attitude.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted.

Location Issues

The restaurant's location was described as problematic, with concerns about safety and cleanliness.
  • MM
    Marco
    Nov 15, 2025
    5.0
    Muy buena hamburguesa y papas!
  • DV
    Dee Vah
    Nov 13, 2025
    3.0
    Tough review to give. I stood at the counter for a little over 10 minutes before anyone even decided to take my order. One person was working on the soda machine when I walked in and didn't see me since her back was turned. Everyone else? Saw me and kept going. Sheila, who was working on the machine, took my order and fixed my food while she did 3 other things, and handed it to me fresh. Thank you for your hard work today. The rest of the employees? Anyway...
  • SA
    Scott Adams
    Nov 10, 2025
    5.0
    goord
  • LF
    LAWSON'S VS BURKS FAMILY
    Oct 22, 2025
    5.0
    Fresh food always
  • CD
    Crystal Dimas
    Oct 6, 2025
    1.0
    I do not recommend this place.They charging for the honey mustard and then every time I come here, my order is wrong. Sometimes last time I came, there wasn't any sugar supposedly, and I saw that in the area of dining, there was sugar. The people there are kind of rude.

Frequently Asked Questions About Wendy's

Is 5555 N. Jim Miller Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.