Wendy's

3.8
1708 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5555 N. Jim Miller, Dallas, TX
75228, United States

Hours

Reviews

3.8
1,708 reviews
5 stars
779
4 stars
368
3 stars
259
2 stars
104
1 star
198

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their friendliness and efficiency, others are reported as rude and unhelpful.

Food Quality

Many customers complained about cold food and incorrect orders, with several mentioning that the food quality has declined.

Cleanliness

Numerous reviews highlighted poor cleanliness, particularly in the dining area and bathrooms, with reports of unsanitary conditions.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • HA
    Hannah Andrades
    4 days ago
    5.0
    I always have good interactions in the drive-thru but Joseph was so pleasant and smiley I had to leave a review. He is amazing!
  • SM
    Stefany Marquez
    Jan 5, 2026
    5.0
    The manager Yaya is very friendly and sweet every time we go she makes sure our food is fresh. We used to go to the one on Buckner but they are nasty. I just don’t like the cashier with glasses they have sometimes in the morning she don’t want to deal with people she shouldn’t be working at a place like this.
  • CC
    CornKilla
    Dec 12, 2025
    1.0
    Went there early this morning and the person taking my order was extremely rude!!! It was a woman and I didn't get any food cause her attitude was just horrible
  • AB
    Arielle Baker
    Dec 4, 2025
    5.0
    My kid and I are on this side of town frequently, and we always stop to get a snack or a frosty. Can i just say the staff here has always been nothing but kind and very sweet to us. Miss Sheila is just the sweetest! She’s very good at making you feel welcome. Keep up the kindness! It makes this world a better place. I would recommend stopping by.
  • AM
    Angela Moss
    Nov 18, 2025
    1.0
    The bathroom door was off the hinges sitting inside the stall, tissue all over the floor, nasty and stinky. You can tell they do not clean up in this place NEVER!!!!

Frequently Asked Questions About Wendy's

Is 5555 N. Jim Miller Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 5555 N. Jim Miller, Dallas, TX?

The drive-through is open from 6:00 AM to 2:00 AM Monday through Saturday, and from 8:00 AM to 2:00 AM on Sunday.