At Wendy’s in Dallas, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Dallas, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
The restaurant is generally reported as clean, with some customers noting specific cleanliness in restrooms.
Food Quality
Food quality is inconsistent, with reports of cold, stale, or improperly cooked items, but some customers enjoyed their meals.
Customer Service
Customer service is frequently criticized, with many reviews highlighting rude staff and order inaccuracies.
Order Accuracy
There are numerous complaints about incorrect orders and missing items, indicating a pattern of order mistakes.
Staff Attitude
Staff attitude varies significantly, with some employees praised for their friendliness while others are described as dismissive or rude.
CZ
Consuelo Zuniga
Nov 15, 2025
1.0
Rudest customer service ever. She was asking me what sauce I wanted at the window, I had asked for two different ones and she only wanted to give me one. I don't mind paying for another but before I could say anything she got frustrated and shut the window on me and cut me off. So another girl helped me out. I just told her to give me any sauce bc I was upset. If I could give 0 stars k would
CW
Clayton Ward
Nov 7, 2025
2.0
They didn't get most of the order correct, I ordered a burger with mustard only, it came with ketchup. They charged me for medium fries even though I did not request that upgrade. Keep an eye on their order, check your receipt, they seem to like to upcharge without being asked.
TT
TheeB
Nov 1, 2025
1.0
Rate this place -INFINITY. Place is trash. Service? Trash. Food? Trash. Atmosphere? Trash. Ordered 5 items & received 1/5 items… Not to mention the soda was flat & watery. Thanks. For NOTHING. Hope their days are as terrible as that crew is!
SS
Shan Johnson (Shawnie)
Oct 27, 2025
5.0
The restaurant was nice and clean and the food was presented nicely. That hot chilli sauce is fantastic! I wish they sold it by the bottle.
SD
Sean Dudley
Oct 19, 2025
1.0
Closing constantly before the time listed is bad enough, but when people pull up and you’re supposed to be open for 30 more minutes, responding to them through the drive through, and then waiting until THEY FINISH THEIR ORDER. Just to then say “We just turned off the lights, that means we’re closing” in the rudest tone possible, after someone gives you their entire order. If there was any other burger drive thru within a mile, this wendy’s would’ve been closed by now.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dallas, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dallas, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (214) 295-9407.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 9680 Audelia Wendy’s serve breakfast?
Yes, this Wendy’s location in Dallas, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 9680 Audelia in Dallas?
The drive-thru at this Wendy's location is open from 6:00 AM to midnight Monday through Saturday, and from 8:00 AM to midnight on Sunday.
Does the Wendy's at 9680 Audelia in Dallas serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Is there a delivery option available for Wendy's near me in Dallas, TX?
Yes, delivery is available. You can check availability and place orders through Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's located at 9680 Audelia?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
What meals are served at the Wendy's 9680 Audelia location?
They serve breakfast, lunch, and dinner at this location.
Does this Wendy's location offer dine-in and drive-thru services?
Yes, this Wendy's provides dine-in, drive-thru, takeout, and delivery services, but no curbside pickup.
Where can I find the menu and order online for Wendy's at 9680 Audelia?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com for this location.
What nearby restaurants can I visit along with Wendy's at 9680 Audelia?
Nearby restaurants include SoCo Coffee House and Bistro, Domino's Pizza, Lake Highlands Creamery, Pan Asian Kitchen & Noodle, Taco Bell, Atomic Pie, Laredo Taco Company, Cedar & Vine - Community Kitchen + Cocktails, and Neighbor's Casual Kitchen.
Are there convenient places to shop or get services near Wendy's at 9680 Audelia?
Yes, close by are Twice The Ice convenience store, Clean Care Cleaners, Sharkey's Cuts for Kids hair salon, Luxx Nail Salon, Walgreens pharmacy, and We Are The Missfits children's clothing store.
What nearby transit or financial services are accessible from Wendy's at 9680 Audelia?
Nearby financial services include LibertyX Bitcoin ATM, Coin Cloud Bitcoin ATM, and Western Union money transfer. These can help customers with cash or currency exchange needs before or after visiting Wendy's.