Wendy's

3.5
840 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Dallas, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Dallas, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9680 Audelia, Dallas, TX
75238, United States

Hours

Reviews

3.5
840 reviews
5 stars
321
4 stars
174
3 stars
118
2 stars
58
1 star
169

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is generally reported as clean, with some customers noting specific cleanliness in restrooms.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or improperly cooked items, but some customers enjoyed their meals.

Customer Service

Customer service is frequently criticized, with many reviews highlighting rude staff and order inaccuracies.

Order Accuracy

There are numerous complaints about incorrect orders and missing items, indicating a pattern of order mistakes.

Staff Attitude

Staff attitude varies significantly, with some employees praised for their friendliness while others are described as dismissive or rude.
  • CZ
    Consuelo Zuniga
    Nov 15, 2025
    1.0
    Rudest customer service ever. She was asking me what sauce I wanted at the window, I had asked for two different ones and she only wanted to give me one. I don't mind paying for another but before I could say anything she got frustrated and shut the window on me and cut me off. So another girl helped me out. I just told her to give me any sauce bc I was upset. If I could give 0 stars k would
  • CW
    Clayton Ward
    Nov 7, 2025
    2.0
    They didn't get most of the order correct, I ordered a burger with mustard only, it came with ketchup. They charged me for medium fries even though I did not request that upgrade. Keep an eye on their order, check your receipt, they seem to like to upcharge without being asked.
  • TT
    TheeB
    Nov 1, 2025
    1.0
    Rate this place -INFINITY. Place is trash. Service? Trash. Food? Trash. Atmosphere? Trash. Ordered 5 items & received 1/5 items… Not to mention the soda was flat & watery. Thanks. For NOTHING. Hope their days are as terrible as that crew is!
  • SS
    Shan Johnson (Shawnie)
    Oct 27, 2025
    5.0
    The restaurant was nice and clean and the food was presented nicely. That hot chilli sauce is fantastic! I wish they sold it by the bottle.
  • SD
    Sean Dudley
    Oct 19, 2025
    1.0
    Closing constantly before the time listed is bad enough, but when people pull up and you’re supposed to be open for 30 more minutes, responding to them through the drive through, and then waiting until THEY FINISH THEIR ORDER. Just to then say “We just turned off the lights, that means we’re closing” in the rudest tone possible, after someone gives you their entire order. If there was any other burger drive thru within a mile, this wendy’s would’ve been closed by now.

Frequently Asked Questions About Wendy's

Is 9680 Audelia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.