Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
928 reviews
5 stars
301
4 stars
165
3 stars
150
2 stars
78
1 star
234
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.
Food Quality
Many customers complained about food quality, citing issues with freshness, incorrect orders, and even food safety concerns.
Cleanliness
Numerous reviews highlighted poor cleanliness in the dining area and kitchen, with reports of dirty tables and unkempt conditions.
Service Speed
Customers frequently mentioned slow service, with long wait times reported both in the drive-thru and inside the restaurant.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff behavior and operational inefficiencies.
- JBjasmine berryNov 19, 20255.0Bj had wonderful customer service! I changed my order at the window, he didn’t get mad . The manger came and fixed it. It’s always a short Hispanic manger that takes good care of me and my family everytime we come get tenders Lol. The best Wendy’s & and everything always fresh
- KGKoss G.Nov 13, 20251.0Horrible... Sell u a cracker for $1,5 food taste like ...... Good luck to y'all stall hungry don't come over here.... Few other places up the road
- AJA JacksonNov 13, 20251.0Ordered 2 burger meals and asked for 1 sauce was told they were 54cents..I take it sauces aren't complimentary with the meal anymore
- SJSas JoeNov 9, 20255.0Always fast and friendly
- IBIssac BrownNov 6, 20251.0One of the wost Wendy's i done been to its bad enough its not a stand alone building walk in AC don't work ordered my food I said maybe I get 4 packs of dressing with my salad the cashier was ok got the salad and only got one I ask again they went and got the manager for what idk didn't but my bacon on my salad ask about just to get it back and onions on it had to have them remake it and on top of that soda machine don't work tea or lemonade only definitely not coming back here any time soon bad rep for Wendy's
Frequently Asked Questions About Wendy's
Is Lancaster Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 8787 S. Lancaster Road, Dallas?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 2:00 AM on Friday and Saturday, and from 6:00 AM to 1:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 8787 S. Lancaster Road serves breakfast including combos, croissant, biscuit, and classic sandwiches, as well as coffee and sides.
What payment options does the Wendy's on Lancaster Road accept?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's at 8787 S. Lancaster Road?
Yes, delivery is available where offered. You can check availability and place orders through the Wendy's app or at order.wendys.com by entering your delivery address.
How can I provide feedback or contact the Wendy's at 8787 S. Lancaster Road?
You can contact Wendy's Customer Care through their Contact page or by calling 888-624-8140. To reach the restaurant directly, call (972) 362-0305. Feedback can also be submitted via Wendy’s Customer Satisfaction Survey online.
Is the Wendy's location on Lancaster Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
Are there other fast food restaurants near Wendy's at 8787 S. Lancaster Road?
Yes, nearby fast food options include Sonic Drive-In, Whataburger, and Williams Chicken, providing customers with additional dining choices close by.
What nearby places can help with travel needs near this Wendy's location?
Nearby travel-related places include Pilot Travel Center for gas and convenience needs, and Werner Enterprises, Inc. for business travel services.
What other dining options are close to Wendy’s at Lancaster Road for customers looking to explore local cuisine?
Customers can try local restaurants like Main Street Cafe for general dining, Jamaica Mi Hungry for Caribbean flavors, Tacos la welta for Mexican food, and JJ’s Chicken and Rice and Chinese Wok for Chinese cuisine nearby.
Is there a mobile phone store near Wendy’s at 8787 S. Lancaster Road if customers need phone services?
Yes, nearby mobile phone stores include Cricket Wireless Authorized Retailer, Cricket Wireless, and Metro by T-Mobile for phone and telecommunications needs.