Wendy's

3.2
929 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8787 S. Lancaster Road, Dallas, TX
75241, United States

Hours

Reviews

3.2
929 reviews
5 stars
300
4 stars
165
3 stars
151
2 stars
78
1 star
235

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items.

Food Quality

Feedback indicates inconsistent food quality, with some customers receiving cold or stale food.

Customer Service

Many reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and trash.

Speed of Service

Customers frequently complained about slow service, particularly during busy hours.
  • KG
    Koss G.
    Nov 13, 2025
    1.0
    Horrible... Sell u a cracker for $1,5 food taste like ...... Good luck to y'all stall hungry don't come over here.... Few other places up the road
  • AJ
    Ariane Jackson
    Nov 13, 2025
    1.0
    Ordered 2 burger meals and asked for 1 sauce was told they were 54cents..I take it sauces aren't complimentary with the meal anymore
  • SJ
    Sas Joe
    Nov 9, 2025
    5.0
    Always fast and friendly
  • IB
    Issac Brown
    Nov 6, 2025
    1.0
    One of the wost Wendy's i done been to its bad enough its not a stand alone building walk in AC don't work ordered my food I said maybe I get 4 packs of dressing with my salad the cashier was ok got the salad and only got one I ask again they went and got the manager for what idk didn't but my bacon on my salad ask about just to get it back and onions on it had to have them remake it and on top of that soda machine don't work tea or lemonade only definitely not coming back here any time soon bad rep for Wendy's
  • MB
    Marcus Browne
    Oct 21, 2025
    1.0
    I didn’t eat all day just to see my food was STOLEN/not included yet I got the correct number of sauces. Half of the items I paid for missing! Sad.

Frequently Asked Questions About Wendy's

Is Lancaster Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.