Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders and missing items.
Food Quality
Feedback indicates inconsistent food quality, with some customers receiving cold or stale food.
Customer Service
Many reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and trash.
Speed of Service
Customers frequently complained about slow service, particularly during busy hours.
KG
Koss G.
Nov 13, 2025
1.0
Horrible... Sell u a cracker for $1,5 food taste like ...... Good luck to y'all stall hungry don't come over here.... Few other places up the road
AJ
Ariane Jackson
Nov 13, 2025
1.0
Ordered 2 burger meals and asked for 1 sauce was told they were 54cents..I take it sauces aren't complimentary with the meal anymore
SJ
Sas Joe
Nov 9, 2025
5.0
Always fast and friendly
IB
Issac Brown
Nov 6, 2025
1.0
One of the wost Wendy's i done been to its bad enough its not a stand alone building walk in AC don't work ordered my food I said maybe I get 4 packs of dressing with my salad the cashier was ok got the salad and only got one I ask again they went and got the manager for what idk didn't but my bacon on my salad ask about just to get it back and onions on it had to have them remake it and on top of that soda machine don't work tea or lemonade only definitely not coming back here any time soon bad rep for Wendy's
MB
Marcus Browne
Oct 21, 2025
1.0
I didn’t eat all day just to see my food was STOLEN/not included yet I got the correct number of sauces. Half of the items I paid for missing! Sad.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dallas, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dallas, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 362-0305.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lancaster Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Dallas, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 8787 S. Lancaster Road, Dallas?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 2:00 AM on Friday and Saturday, and from 6:00 AM to 1:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 8787 S. Lancaster Road serves breakfast including combos, croissant, biscuit, and classic sandwiches, as well as coffee and sides.
What payment options does the Wendy's on Lancaster Road accept?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's at 8787 S. Lancaster Road?
Yes, delivery is available where offered. You can check availability and place orders through the Wendy's app or at order.wendys.com by entering your delivery address.
How can I provide feedback or contact the Wendy's at 8787 S. Lancaster Road?
You can contact Wendy's Customer Care through their Contact page or by calling 888-624-8140. To reach the restaurant directly, call (972) 362-0305. Feedback can also be submitted via Wendy’s Customer Satisfaction Survey online.
Is the Wendy's location on Lancaster Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
Are there other fast food restaurants near Wendy's at 8787 S. Lancaster Road?
Yes, nearby fast food options include Sonic Drive-In, Whataburger, and Williams Chicken, providing customers with additional dining choices close by.
What nearby places can help with travel needs near this Wendy's location?
Nearby travel-related places include Pilot Travel Center for gas and convenience needs, and Werner Enterprises, Inc. for business travel services.
What other dining options are close to Wendy’s at Lancaster Road for customers looking to explore local cuisine?
Customers can try local restaurants like Main Street Cafe for general dining, Jamaica Mi Hungry for Caribbean flavors, Tacos la welta for Mexican food, and JJ’s Chicken and Rice and Chinese Wok for Chinese cuisine nearby.
Is there a mobile phone store near Wendy’s at 8787 S. Lancaster Road if customers need phone services?
Yes, nearby mobile phone stores include Cricket Wireless Authorized Retailer, Cricket Wireless, and Metro by T-Mobile for phone and telecommunications needs.