Discover a new era in golf entertainment at Topgolf in Dallas, TX. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.
Many reviews highlighted poor customer service experiences, including inattentive staff, long wait times, and issues with reservations.
Food Quality
Several customers reported issues with food quality, including incorrect orders and long wait times for food delivery.
Fun Atmosphere
Despite service issues, many customers enjoyed the fun atmosphere and activities available, particularly for groups and families.
Staff Training
There were multiple mentions of the need for better staff training to improve service consistency and professionalism.
Mixed Experiences
While some customers had excellent experiences with specific staff members, others reported significant dissatisfaction, indicating inconsistency in service quality.
AE
Ashley Em
Jan 4, 2026
1.0
Takes forever to order food at the bar. Don’t recommend. Was told the food would take 10 minutes but it took 50 minutes for sliders and fries.
DA
Dina Alsaid
Jan 4, 2026
5.0
My kids and I had an excellent time at this location.Marcus our server was top notch. Only issue I had we got there at about noon.Today, I was told by, I guess management that there would be no bad incages.That was our original intention.So we did a bae, but at the end, when we were leaving low and behold, the batting cages were up and running
MK
Min K
Jan 2, 2026
2.0
This is just me but I felt like topgolf is similar to bowling. But more expensive! Same because they’re both boring!!! Once we got there we had to chow down our food and play at the same time. Busy mom here came with her kids so I had extra work in hand for me. The server came 3 times… take our orders, check our orders and pay. There’s no napkins and asked if anyone needed any refills. The servers mostly ask me before I ask them. Letting us know where everything is. Giving us a run down on how the games are played. None of these were said to us. Definitely not the place I would go with kids. Not really family friendly just millennial friendly. I’m not a millennial btw… genZ!
TT
The Taster
Dec 23, 2025
1.0
I made a reservation for 13 people and paid a deposit. Four days before the reservation, I called to change the reservation time, which was confirmed. However, three hours before the scheduled time on the day of the reservation, Larry called me and told me that my reservation needed to be canceled and that I would have to make a new one.
I have been a Topgolf customer for a long time, and this was my first experience at the Dallas location. I asked Larry to help make the reservation since I did not have access to a computer, but he declined. When I requested a customer service phone number, I was told he could not provide one.
Due to this poor customer service, I changed my reservation to the Allen location instead. My experience there was excellent, similar to The Colony location. I hope Topgolf provides additional training for the Dallas location to improve customer service.
RR
RetroBitBrownies
Dec 14, 2025
4.0
Not much to say here that hasn't been said by many of the reviews here.
Quite a fun time with many different game modes, tasty drinks, and nice bites. The service has also usually been pretty solid, with nice employees, in my experience with this location. Waiting is also hardly an issue so long as you make reservations ahead of time.
Only real gripe I have is the fact that this place seemingly got rid of Hand Wipes. Last time me and my family went, there was no hand wipes like there was there a long time ago. Pretty unfortunate if this really is the case, considering the amount of bacteria one would have on their hands after playing some golf and then choosing to eat.
What is Topgolf Dallas and what can I expect there?
Topgolf Dallas is a three-level golf entertainment complex featuring climate-controlled hitting bays, a full-service bar and restaurant, HDTVs, an outdoor patio, miniature golf, and batting cages, offering a unique blend of golf, dining, and technology for all ages and skill levels.
What are the operating hours of Topgolf Dallas?
Topgolf Dallas is open every day from 9:00 AM to 1:00 AM, but it is closed on November 27, 2025 for a holiday.
Do I need a reservation to visit Topgolf Dallas?
Reservations at Topgolf Dallas are accepted but not required, allowing you to book ahead or walk in at your convenience.
What types of payment does Topgolf Dallas accept?
Topgolf Dallas accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does Topgolf Dallas provide golf equipment or lessons for beginners?
Yes, Topgolf Dallas offers free club rentals and golf lessons to help beginners enjoy their experience.
What kind of food and drinks are served at Topgolf Dallas?
Topgolf Dallas has a handcrafted food and beverage menu including breakfast, lunch, dinner, desserts, cocktails, beer, wine, coffee, vegetarian and vegan options, as well as a full-service bar with small plates and comfort food.
Does Topgolf Dallas have facilities for events and parties?
Yes, Topgolf Dallas offers private event and meeting spaces suitable for birthday parties, corporate events, team building, golf outings, and bachelor/bachelorette parties.
What nearby places can I visit in the Park Lane area while at Topgolf?
Near Topgolf Dallas, you can visit the Hunter Lane equestrian facility for horseback riding, explore the Park Lane Apartments historic landmark, or relax at the outdoor patios and fire pits of nearby accommodations like The Clover or Tides on Park Lane.
Are there dining options near Topgolf Dallas besides their own restaurant?
Yes, nearby dining options include Taqueria Cholula for Mexican cuisine, Steak 'n Shake for American food, Laredo Taco Company offering Mexican fare, Pt's Fried Chicken And Fish, and Little Caesars Pizza for quick service.
What amenities or services near Topgolf Dallas could be useful for visitors?
Nearby, visitors can find PNC Bank ATM, Flash Mart convenience store, DC Movers storage facility, and beauty services at Optimistic Images Salon & Spa and Aria Nail Bar, providing convenience during your visit.