Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 4625 Frankford Rd, Dallas, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 732-6291. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,510 reviews
5 stars
822
4 stars
352
3 stars
195
2 stars
51
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for their friendliness, while others are reported as rude or dismissive.
Cleanliness
The store is generally noted for being clean and well-organized, contributing to a pleasant shopping experience.
Product Quality
Concerns raised about the freshness and quality of certain products, particularly in the deli and meat sections.
Pricing
Customers frequently mention that prices are higher compared to competitors, leading to dissatisfaction.
Staff Attitude
While some staff are described as helpful and friendly, others have been reported as unprofessional or discriminatory.
- KKK6 days ago5.0Clean store, great deals friendly staff
- BCbaylee classeNov 2, 20255.0Manager Jesse is so kind! Made me feel very welcomed
- MNMohammad NaghizadehOct 23, 20251.0The worker at the checkout and their manager made me feel uncomfortable when I had a problem at the checkout while trying to pay. I felt disrespected and left with a negative impression of the store.
- SAS AllenOct 22, 20251.0They advertise chicken wings every Wednesday, yet at 315p they are out, just like they were last week. Everyone that works there, act and look like they hate their job. HEB is such a better shopping experience.
- JJJneeceOct 14, 20251.0I always have a bad experience with the deli department I was in there today and the same employee a Hispanic lady always give me a hard time she ignored me when she saw me standing there as well as another manager coming from the deli department he was laughing when he walked out the back he did not ask me did I need help nor did he alert staff that I was there even though the Hispanic lady was sweeping rite in front of me and laughed at me for still waiting for someone I will not be returning to this store what so every very rude lady
Frequently Asked Questions About Tom Thumb
Does Tom Thumb accept SNAP EBT?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 4625 Frankford Rd, Dallas, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 4625 Frankford Rd, Dallas, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Tom Thumb at 4625 Frankford Rd accept SNAP EBT?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases including delivery and Drive Up & Go™ pickup orders.
What payment methods does Tom Thumb accept?
Tom Thumb accepts American Express, Apple Pay, Android Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, Travelers Check, and Visa.
Does this Tom Thumb location have a pharmacy?
Yes, the Tom Thumb at 4625 Frankford Rd, Dallas, TX has a pharmacy on site.
What are the store hours at Tom Thumb on Frankford Rd?
The store is open daily from 6:00 AM to 11:00 PM, with adjusted hours on holidays like Thanksgiving and Christmas Eve, and closed on Christmas Day.
Is a COVID-19 vaccine appointment required at this Tom Thumb?
Yes, appointments are required to receive the COVID-19 vaccine. Eligibility and scheduling are available via their website.
What grocery pickup and delivery services are available at Tom Thumb?
Tom Thumb offers In-Store Pickup, Curbside Pickup, Delivery, Same Day Delivery, and No-Contact Delivery services.
How can customers use the Tom Thumb loyalty points?
Customers can redeem points at the fuel pump or checkout by entering their phone number or swiping their loyalty card, with fuel points available up to a 25-gallon limit.
Are there nearby dining options customers can visit after shopping at Tom Thumb?
Yes, nearby restaurants include ZENSHI Handcrafted Sushi, Soup Man, Domino's Pizza, Best Thai, Vindu Indian Cuisine, and Sushi Robata for a variety of meal choices.
What nearby services can customers access when visiting Tom Thumb at Frankford Rd?
Customers can visit nearby services such as Coinme for currency exchange, Western Union for money transfers, and several beauty and spa locations like Sport Clips and Nexgen Nails & Day Spa.
What entertainment and shopping options are near Tom Thumb?
Nearby are GameStop for video games and entertainment rentals, Nikki's Popcorn Company for specialty grocery and gifts, and Redbox for movie and music rentals.