Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopTom Thumb
Looking for a grocery store near you? Visit your local Tom Thumb located at 3878 Oaklawn Ave #18, Dallas, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 560-0233. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
673 reviews
5 stars
417
4 stars
155
3 stars
43
2 stars
18
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are reported as rude or unprofessional.
Product Quality
Concerns about the freshness and quality of meat and produce, with multiple reports of spoiled items and poor handling.
Store Atmosphere
Generally positive feedback on the store's cleanliness and welcoming atmosphere, though some customers noted issues with staff behavior.
Stock Availability
Frequent complaints about items being out of stock or not available, leading to frustration among customers.
Pricing
Prices are perceived as higher than competitors, which may deter budget-conscious shoppers.
- MNMichelle Nicole5 days ago5.0This is my favorite cake ! Chocolate cheesecake & I’ve only been able to find it at Tom Thumb
- LLLouisDec 24, 20255.0Wow, this location is awesome for the community. It really serves the surrounding area well. The staff is beautiful and it has a wonderful welcoming atmosphere.
- TKThamessis Tamara KockDec 24, 20255.0This is one of my favorite grocery stores to shop at. The low lighting, and calmness of the store as well as the size of the store make it very comfortable to shop in. The employees here are very professional and knowledgeable. I loved the location as it was very convenient to stop here after work daily to grab dinner or for a grab and go lunch.
- ZRZachary RamseyDec 22, 20251.0***UPDATED*** I did NOT receive a refund. You all clearly did not read this carefully. You still charged me for multiple packages that were incorrectly labeled and overcharged me. I ordered delivery and paid for Choice steaks, as clearly indicated on the Tom Thumb label. However, the steaks I received were actually Select grade, with a Choice label placed on them—meaning I was charged a higher price for a lower-quality cut of meat. ***Photo attached*** When I called the store, I was told I would receive a refund for the steaks. That refund never happened. I have since spoken with main customer service and multiple store managers, all of whom said the general manager would contact me. That also never happened. This issue has been repeatedly ignored rather than corrected. The lack of follow-through after a clear pricing and labeling error is unacceptable, and as a result, they have lost my business. Terrible service.
- PPPJ PJDec 22, 20251.0I’d have to say for being in a more affluent part of town they have zero concept of customer service, they keep maybe three employees who aren’t stocking. All they do is glare at you as you try to shop and check out……… They are beyond rude and act as if AI isn’t going to have their job…….. The annoyed manger is sometimes forced to work the check out counter and makes you feel like it’s your fault the whole time……. For a place that’s so icy you’d think they’d have a colder freezer section…….
Frequently Asked Questions About Tom Thumb
Does Tom Thumb accept SNAP EBT?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 3878 Oaklawn Ave #18, Dallas, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Tom Thumb accept SNAP EBT for grocery purchases?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders.
What payment methods does Tom Thumb accept?
Tom Thumb accepts Apple Pay, American Express, Android Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, Travelers Check, and Visa.
How do I use Tom Thumb Points for discounts on fuel?
Enter your phone number or swipe your Loyalty Card at a participating fuel pump before refueling. Points are eligible up to a 25-gallon limit and will reduce your fuel price accordingly.
What are the operating hours of Tom Thumb at 3878 Oaklawn Ave #18, Dallas, TX?
The store is open daily from 6:00 AM to 11:00 PM, with adjusted holiday hours mentioned on special dates.
Does this Tom Thumb offer grocery delivery and pickup services?
Yes, Tom Thumb offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order bakery or deli items ahead of time at Tom Thumb?
Yes, Tom Thumb offers an Order Ahead service for bakery and deli items so your order will be ready when you arrive.
Is Tom Thumb at Oak Lawn hiring new employees?
Yes, Tom Thumb at 3878 Oaklawn Ave #18 is hiring and welcomes applicants to join their friendly and inclusive team.
What nearby places can I visit before or after shopping at Tom Thumb?
You can visit Casa de Montecristo Cigar Lounge & Bar for a relaxing lounge experience, or enjoy fresh sushi at ZENSHI Handcrafted Sushi, both nearby the Tom Thumb store.
Are there convenient financial services near Tom Thumb?
Yes, nearby you can find a Western Union service inside Tom Thumb, a LibertyX Bitcoin ATM, and banking services at Origin Bank, making transactions easy during your shopping trip.
Where can I get a coffee near Tom Thumb if I want to relax after shopping?
You can enjoy a hot cup of coffee at the in-store Starbucks or visit the nearby Starbucks coffee shop close to Tom Thumb.