Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 8698 Skillman St, Dallas, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (214) 340-1266. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,743 reviews
5 stars
970
4 stars
413
3 stars
183
2 stars
74
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with staff being described as rude and unhelpful.
Stock Issues
Customers frequently reported that the store was out of stock on basic items, leading to frustration.
Cleanliness and Organization
Some customers noted that the store was clean and organized, while others mentioned issues with expired products.
Pharmacy and Deli
The pharmacy department received positive feedback for efficiency, and the deli was praised for its food quality.
Website and App Issues
Many customers expressed dissatisfaction with the functionality of the website and mobile app.
- SRShannon Riles3 days ago1.0Ordered delivery for groceries. Small order that included the buy 2 12 pack soft drinks receive 3. The delivery guy text my phone and asked me to come downstairs, which I didn't see until later. Then he banged on my door and said he needed help. I had already tipped through website but if I had know I would receive such rude and lazy service I would have never ordered at all. He was in good shape and accepted the delivery but demanded help. You all definitely need to use a different delivery service.
- CBCharlie BrimNov 11, 20251.0This is an urgent security concern regarding someone in the Tom Thumb parking lot (8698 Skillman Ave at Royal) using technology to steal, clone or block frequencies of key fobs for various late model cars to keep them from locking or starting the vehicle (not just Kia vehicles). I've reported the following disturbing & frustrating experience to store mgmt and the Dallas Police Department at the NE Substation: On Sun 11/9/25 at about 4:30pm I parked our '23 Kia Sorento in front of the store. As I got out to go inside, I touched the door lock on the outside as normal and it did not lock. I tried again. It did not lock. I tried by key fob. It did not lock the doors. I figured the key fob battery had died and decided to run in for the few items I needed and check out the problem again when I got back. After shopping, I put groceries in the back - the rear hatch worked normally at a touch. I got back in the driver's seat and tried to start the Sorento. Nothing. The dash message was that my key was not recognized. This happens if I forget my key fob in the house before trying to start the car. I decided I did need to replace the coin battery. $10 later, I came back to the car and changed out the battery and it was still not recognized. Called my wife who was sick at home and asked her to bring me her key fob. As I waited for her, I changed the battery in the fob again and tried to start the car. The message now was to touch the start button with the dead fob. I did and the car started. Waved my wife off and drove home thinking I needed a software update from my Kia Dealer. Later my previously dead key fob worked as usual at home! My wife saw a post on the Nextdoor app for Lake Highlands where a neighbor had the same experience with his key fob for his Kia Telluride for his at the same Tom Thumb on the same Sunday afternoon! I posted my experience and soon owners of Nissan, Subaru, Dodge Ram and other makes posted their same experience at this store. BE CAREFUL AT THIS TOM THUMB or anywhere when your key fob suddenly stops working. Report any incidents you've had at this store to store mgmt and DPD. I have also elevated this to Albertson's customer service. We want to continue to shop at this store but ONLY if store mgmt , the shopping center manageemtn and Albertson's nationally take steps to protect customers when they park to go into the store.
- BDbruce dunaiNov 10, 20251.0Grocery business is fine, if coupons used, but permitting scammers to sit in lot and interrupt customer key fobs is not good. See photo. What does golf cart "security" do? Wife experienced same as this neighbor. Lot cameras active? Store management aware & doing anything?
- FSFrank ShinnNov 8, 20251.0Store has very unfriendly workers. Especially the pharmacist. Very very unfriendly
- ABAbraham “A.B.” Ruiz BeyNov 4, 20251.0GAS STATION DOES NOT SERVE PAYING CUSTOMERS WHO DO NOT HAVE AB ACCOUNT WITH TOM THUMB. NEVER AGAIN! IN A REAL WAY!
Frequently Asked Questions About Tom Thumb
Does Tom Thumb accept SNAP EBT?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 8698 Skillman St, Dallas, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 8698 Skillman St, Dallas, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Tom Thumb at 8698 Skillman St accept SNAP EBT for grocery purchases?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases including delivery and Drive Up & Go™ pickup orders.
What payment methods are accepted at Tom Thumb?
Tom Thumb accepts a variety of payment options including American Express, Apple Pay, Mastercard, Visa, cash, check, and more.
Does the Tom Thumb at Skillman location have a pharmacy?
Yes, the Tom Thumb at 8698 Skillman St, Dallas, TX has a pharmacy to fill prescriptions and provides immunizations.
What are the store hours for Tom Thumb at Skillman?
Tom Thumb is open daily from 6:00 AM to 11:00 PM. Holiday hours vary with some early closings and closures on Christmas Day.
How can I schedule a COVID-19 vaccine appointment at this Tom Thumb?
Appointments are required for the COVID-19 vaccine at this location. Check eligibility and schedule an appointment at www.tomthumb.com/covid-19.
What pickup and delivery services does Tom Thumb offer at the Skillman location?
Tom Thumb offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Are there convenient places to get coffee before or after shopping at Tom Thumb Skillman?
Yes, there is a Starbucks nearby where customers can enjoy a hot cup of coffee before or after their grocery shopping.
What nearby services help with money and payment needs around Tom Thumb Skillman?
Nearby financial services include Coinme for currency exchange, Wells Fargo ATM, and Western Union for money transfers, convenient for errands during your grocery visit.
Are there nearby dining options close to Tom Thumb at 8698 Skillman St?
Yes, there are several nearby restaurants including Cicis Pizza, The Hen House Louisiana Fried Chicken, and Zato Thai Cuisine & Sushi Bar, great for meals before or after grocery shopping.
Does the Tom Thumb at Skillman offer loyalty points and how do I redeem them?
You can earn and redeem Tom Thumb Points by entering your phone number or swiping your Loyalty Card at checkout or at the fuel pump, which applies discounts on your purchases and fuel up to a 25-gallon limit.