Looking for a grocery store near you? Visit your local Tom Thumb located at 315 S Hampton Rd, Dallas, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (214) 331-0160. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Many customers reported poor customer service experiences, including unhelpful staff and rude interactions.
Produce Quality
Numerous reviews highlighted issues with the freshness and quality of produce, often finding items spoiled or rotten.
Cleanliness
While some customers noted the store's cleanliness, others reported unsanitary conditions, particularly in food areas.
Stock Availability
Frequent complaints about items being out of stock or substituted without approval were noted, leading to customer frustration.
Pharmacy Service
The pharmacy received positive feedback for its attentive and caring staff, contrasting with the overall service issues in the store.
LK
L Kyle
2 days ago
1.0
Ordered online Friday for pickup on Sunday, a 5# frozen turkey breast. The price was $18.95. Ready to pick up and happened to look at receipt and was charged $30.95 for that same turkey. No more of my business will they get. Shame on you!
HF
Helen Fancher
Nov 9, 2025
1.0
Have purchased 3 items in last 2 months that were date expired. One went back to June and one to Aug. I have started checking everything I pick up. Stopped buying your produce a long time ago.
DD
Destin
Nov 4, 2025
2.0
I’ve been to this Tom Thumb dozens of times, and it never fails to disappoint. Every single shopping cart has broken or jammed wheels, the produce is consistently poor and rarely fresh, and the selection across the entire store is limited. Prices are very high for what you get, and the store overall feels neglected. Customer service is just okay at best. Honestly, you’re better off spending much less at Trader Joe's, or the same price at Sprouts or Whole Foods where the stores are cleaner and the experience is far better.
CF
Carol Funk-Carruthers
Nov 2, 2025
1.0
have been shopping here for the last four years and The straw has finally broken the camels back. They never have regularly stocked item, their produce is often rotten, and the pickup/delivery has been a thorn in my side since I began using it. On a regular basis, I have to request refunds for missed items, I get items I didn’t order that end up having to be thrown away, items are substituted without approval, items are deleted without a request for substitution deliveries are late, items that I want are rarely in stock, etc. I can’t say anything good about this location. And the customer service is the most frustrating of all. I don’t know if their staff is just too young or if they are completely incompetent but nobody seems to know how to help. It’s very sad because it’s very convenient to where I live, but it’s just not worth it anymore.
MM
Mike
Nov 1, 2025
1.0
6 self checkouts open, for card only.
None of them had customers. Had to wait in line at regular check out lane to pay cash. What's the point of having these if you can't pay cash.
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 315 S Hampton Rd, Dallas, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 315 S Hampton Rd, Dallas, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Do I need an appointment for a COVID-19 vaccine at Tom Thumb?
Yes, an appointment is required for the COVID-19 vaccine at this location. Eligibility and scheduling can be found on their website.
What are the operating hours for Tom Thumb at 315 S Hampton Rd, Dallas, TX?
This Tom Thumb store is open daily from 6:00 AM to 11:00 PM. Holiday hours vary; for example, it closes early at 4:00 PM on 2025-11-27 and is closed on 2025-12-25.
Does this Tom Thumb have a pharmacy and what services are offered there?
Yes, the store has a pharmacy that offers immunizations and prescription refills. There is also a pharmacy drive-thru available for convenience.
What payment methods does Tom Thumb accept?
Tom Thumb accepts various payment options including Apple Pay, Android Pay, cash, checks, and major credit cards such as Visa, Mastercard, American Express, Discover, and more.
What pickup and delivery services does Tom Thumb provide?
Tom Thumb offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services to suit your shopping preferences.
Can I use SNAP EBT at Tom Thumb and for which services?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases, including for grocery delivery and Drive Up & Go™ pickup orders.
Are there nearby places to get coffee after shopping at Tom Thumb?
Yes, there is an in-store Starbucks cafe at Tom Thumb and a nearby Starbucks coffee shop. Additionally, Crazy Donuts, a coffee shop and smoothie bar, is close by for more coffee and snack options.
What nearby financial services can I access when visiting Tom Thumb?
Near Tom Thumb, you can find Western Union for money transfer services, Wells Fargo bank and ATMs, and a Coinme at Coinstar Bitcoin Kiosk for currency exchange and cryptocurrency services.
Are there nearby places for quick meals or dining around Tom Thumb?
Yes, nearby dining options include ZENSHI Handcrafted Sushi for sushi and diner fare, Country Burger for fast food burgers, and City Kitchen restaurant for dining in the area.
What nearby services could complement a visit to Tom Thumb?
Along with grocery shopping at Tom Thumb, you can access services such as Rug Cleaning Service Dallas TX for carpet cleaning, Jerri Ann's Cleaners for laundry, and 9 Nails Salon for beauty treatments nearby.