Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 18212 Preston Rd, Dallas, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 985-2240. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
868 reviews
5 stars
504
4 stars
190
3 stars
71
2 stars
22
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others, particularly management, are criticized for being unresponsive and rude.
Product Quality
Customers frequently report issues with expired or spoiled products, particularly in the meat and produce sections, leading to dissatisfaction with product quality.
Store Cleanliness
The store is generally noted for its cleanliness and organization, with many customers appreciating the well-maintained environment.
Checkout Experience
There are complaints about the lack of staffed checkout lanes, leading to frustration with long waits and reliance on self-checkout, which some customers dislike.
Pricing and Value
While some customers find prices high, others appreciate the savings from digital deals and the overall quality of products offered.
- JJJP5 days ago1.0I placed a pick up order. However, once I received the order I checked it and my fresh corn had mold on it.
- GGGianni6 days ago3.0First time here and I am Giving 3 stars because of my interaction with the cashier Ann. When i was a cashier i was told to greet ALL customers. She was so nice and sweet to the Caucasian man that was before me but when i came i didn’t get any greeting and she didn’t even look my way. The other staff was most helpful and that’s why I gave 3. Store is pretty clean as well.
- VSVimal Kumar David SubbiahNov 1, 20254.0Good local grocery
- RPRicardo PenaOct 24, 20253.0I just moved to the area and I was happy to see that I had a Tom Thumb 3 minutes from my new place. Not just any Tom Thumb, the shopping center is wonderful with the fish statues/fountain and the landscaping is beautiful. I ordered balloons for my house warming party and the woman I talked to was not so friendly. I've been in here a couple of times now and the staff is not very welcoming, but if you tell them hello they smile back and are friendly. For the most part it's a regular Tom Thumb that carries that delicious center cut salmon. The flowers are not as nice as the Tom Thumb I used to live by in Royal Lane, but still nice.
- KKKloudOct 15, 20253.0Cheaper than target and more comfortable than Walmart in my opinion. I've been on a budget and even when their members deals don't work I still save alot more than I expected to. Don't waster your time being a regular shoper get the app if you really trying to save money.
Frequently Asked Questions About Tom Thumb
Does Tom Thumb accept SNAP EBT?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 18212 Preston Rd, Dallas, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 18212 Preston Rd, Dallas, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Tom Thumb accept SNAP EBT payments?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders.
What payment methods are accepted at Tom Thumb?
Tom Thumb accepts various payment methods including American Express, Apple Pay, Mastercard, Visa, Discover, Samsung Pay, cash, check, and more.
Does Tom Thumb have a pharmacy at 18212 Preston Rd, Dallas, TX?
Yes, the Tom Thumb at 18212 Preston Rd, Dallas, TX has a pharmacy available for immunizations and prescription refills.
What are the store hours for Tom Thumb at 18212 Preston Rd?
Tom Thumb is open daily from 6:00 AM to 11:00 PM. Holiday hours vary and can be shorter on specific dates.
Is a COVID-19 vaccine appointment required at Tom Thumb?
Yes, a COVID-19 vaccine appointment is required. Eligibility and scheduling information are available at www.tomthumb.com/covid-19.
What pickup and delivery services are offered by Tom Thumb?
Tom Thumb offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options for your convenience.
Can I send groceries as a gift through Tom Thumb?
Yes, Tom Thumb offers a grocery gifting option where you can send groceries to someone by selecting "Make this order a gift" at checkout.
What nearby services can I find around Tom Thumb at 18212 Preston Rd?
Nearby you can access Coinme for cryptocurrency services, Western Union for money transfers, and Redbox rental kiosks, making errands convenient during your Tom Thumb visit.
Are there dining options near Tom Thumb at 18212 Preston Rd?
Yes, Firehouse Subs and ZENSHI Handcrafted Sushi are nearby options where you can grab a quick meal before or after shopping at Tom Thumb.
What fitness centers are close to Tom Thumb on Preston Rd?
Club Pilates and Anytime Fitness - North Dallas are located nearby, offering great opportunities for fitness activities near your shopping destination.