Brand Certified
Tom Thumb
4.2(888 reviews)
Certified by Tom Thumb • Feb 22, 2026
Business Details
18212 Preston Rd, Dallas, TX
75252, United States
Certified by Tom Thumb • Feb 22, 2026
(972) 985-2240
Certified by Tom Thumb • Feb 22, 2026
https://local.tomthumb.com/tx/dallas/18212-preston-rd.html
Certified by Tom Thumb • Feb 22, 2026
About
Certified by Tom Thumb • Feb 22, 2026
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopTom Thumb
Looking for a grocery store near you? Visit your local Tom Thumb located at 18212 Preston Rd, Dallas, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 985-2240. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by Tom Thumb • Feb 22, 2026
Hours
Certified by Tom Thumb • Feb 22, 2026
Reviews
4.2
888 reviews
5 stars
520
4 stars
192
3 stars
72
2 stars
22
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some employees are praised for their helpfulness while others are criticized for being unfriendly or unprofessional.
Cleanliness
The store is frequently noted for its cleanliness and organization, contributing to a pleasant shopping experience.
Product Quality
Customers appreciate the fresh produce and quality meats, but there are complaints about expired items and poor quality in some departments.
Checkout Experience
Many customers express frustration with the lack of staffed checkout lanes, often being forced to use self-checkout, which detracts from the shopping experience.
Management Issues
Several reviews highlight poor management practices, including unresponsive managers and inadequate staffing, leading to negative shopping experiences.
- LALarmstro26 Armstron5 days ago4.0Great Customer Service
- SMShain MulengaFeb 3, 20265.0Quick in and out. Very good customer service . I found everything I needed in one store
- SWSandra WoodJan 22, 20265.0Courtney is my favorite staff at the Tom Thumb at 18212 Preston Road in Dallas. She is always courteous, polite, and very professional. Thank you so much!!
- MMMichaelJan 21, 20265.0Always clean Great Selection Fresh produce Awesome sales/ Digital Coupons Never crowded Fast checkout
- PCPatricia CroomDec 28, 20255.0Fresh food, plenty of choices in brands.
Frequently Asked Questions About Tom Thumb
Does Tom Thumb accept SNAP EBT?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 18212 Preston Rd, Dallas, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 18212 Preston Rd, Dallas, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Tom Thumb accept SNAP EBT payments?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders.
What payment methods are accepted at Tom Thumb?
Tom Thumb accepts various payment methods including American Express, Apple Pay, Mastercard, Visa, Discover, Samsung Pay, cash, check, and more.
Does Tom Thumb have a pharmacy at 18212 Preston Rd, Dallas, TX?
Yes, the Tom Thumb at 18212 Preston Rd, Dallas, TX has a pharmacy available for immunizations and prescription refills.
What are the store hours for Tom Thumb at 18212 Preston Rd?
Tom Thumb is open daily from 6:00 AM to 11:00 PM. Holiday hours vary and can be shorter on specific dates.
Is a COVID-19 vaccine appointment required at Tom Thumb?
Yes, a COVID-19 vaccine appointment is required. Eligibility and scheduling information are available at www.tomthumb.com/covid-19.
What pickup and delivery services are offered by Tom Thumb?
Tom Thumb offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options for your convenience.
Can I send groceries as a gift through Tom Thumb?
Yes, Tom Thumb offers a grocery gifting option where you can send groceries to someone by selecting "Make this order a gift" at checkout.
What nearby services can I find around Tom Thumb at 18212 Preston Rd?
Nearby you can access Coinme for cryptocurrency services, Western Union for money transfers, and Redbox rental kiosks, making errands convenient during your Tom Thumb visit.
Are there dining options near Tom Thumb at 18212 Preston Rd?
Yes, Firehouse Subs and ZENSHI Handcrafted Sushi are nearby options where you can grab a quick meal before or after shopping at Tom Thumb.
What fitness centers are close to Tom Thumb on Preston Rd?
Club Pilates and Anytime Fitness - North Dallas are located nearby, offering great opportunities for fitness activities near your shopping destination.
Brand Certified Facts from Tom Thumb
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Certified February 22, 2026Yext Knowledge Graph
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