Tom Thumb

4.1
676 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 7700 Northwest Hwy, Dallas, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (214) 346-1020. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Tom Thumb
7700 Northwest Hwy, Dallas, TX
75225, United States

Hours

Reviews

4.1
676 reviews
5 stars
363
4 stars
174
3 stars
63
2 stars
26
1 star
50

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean and well-organized.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude and unhelpful interactions.

Product Availability

Several customers noted issues with missing items in online orders and limited product variety in-store.

Pricing

Many reviews mentioned that prices are higher compared to competitors, leading to dissatisfaction among some shoppers.

Checkout Experience

Customers expressed frustration with long wait times at checkout due to limited open registers.
  • CY
    Chris Yu
    Nov 18, 2025
    1.0
    I couldn’t agree more with the many reviewers who have mentioned items not ringing up correctly, the customer service staff (having each other’s back while) being extremely rude to customers and the many expired products still available to sell on shelves.Milk shelves and cartons are very dirty. Replenishment of goods is not timely. Go to the Tom Thumb on Snider Plaza. Even though it’s a much smaller Tom Thumb, it’s a very well managed store and the customer experience there is top notch!
  • SR
    Sarah Roby
    Nov 13, 2025
    4.0
    There are 3 Tom Thumb's near my home. This one is by far the best one in the area. Snider Plaza Tom Thumb is too small and the staff do not know what they are doing and the one on Inwood are not as personable. Doctor Padilla recommend the pharmacy department on Boedeker and NW Highway and I've been picking up my medications here for over 30 years. The pharmacy staff is very efficient, friendly and helpful. They know my whole family by name and I love that about them. My family and I always get our vaccines by Amanda, the pharmacy manager, she is such a great shot giver. Legitimately, didn't feel a thing. Any time I ask a question, her and Josh, the other pharmacist, take their time to help me. They know more than any dr! I trust them with my life and would highly recommend this pharmacy. The staff really cares about everyone and works really hard. The pharmacy deserves 5+ stars, but the only reason I rated this store 4 stars, is due to the fact that I've gone home with lots of already expired perishable items. I got a green machine smoothie and it had expired 1 month ago. Another time, I bought a lemonade juice ... the expiration date was June 2025 ..... that is concerning...
  • SL
    S L
    Nov 8, 2025
    1.0
    Pharmacy Review: DO NOT GET A FLU SHOT HERE. Should have left at the first red flag upon scheduling. I’ve had a bruise for weeks and NEVER had any reaction to a vaccination of any kind ever or had any kind of pain before. It was a rushed experience and my body is still paying for it.
  • VW
    Victoria Wagner
    Nov 7, 2025
    5.0
    I've never been disappointed
  • VM
    Violeta Morales
    Oct 20, 2025
    4.0
    Clean but stuff needs to be more helpful

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!