Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopTom Thumb
Looking for a grocery store near you? Visit your local Tom Thumb located at 11920 Preston Rd, Dallas, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 392-2501. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
744 reviews
5 stars
478
4 stars
158
3 stars
41
2 stars
16
1 star
51
What are people saying?
AI-generated from recent customer reviews
Product Quality
Several customers reported issues with expired or spoiled dairy products, particularly cheese and milk.
Customer Service
There are numerous complaints about rude and unhelpful staff, with specific incidents of aggressive behavior and poor service experiences.
Store Cleanliness
While some customers praised the cleanliness of the store, others reported dirty conditions and poorly maintained areas.
Kosher Selection
The store is noted for its wide variety of kosher products, although some customers found the selection lacking in certain areas.
Pricing Issues
Customers expressed dissatisfaction with high prices and inconsistent pricing practices, including issues with digital coupons and markdowns.
- HAhazel ashleyJan 4, 20261.0They consistently sell rotten dairy products. Why? This is the third time I'm dealing with this; multiple bags of their kosher cheese have mold — freshly purchased off their shelves. The expiration date *hasn't even passed yet* Their milk doesn't make it to the expiration date, either. Our neighbors have the same experience.
- UNUT NDGJan 3, 20265.0Butcher's and very friendly and helpful !
- MWmichael wyszynskiJan 2, 20265.0Just went in to buy a powerball ticket.
- BJBrian JDec 28, 20255.0Very nice grocery store near Preston and Forest that is known for its large Kosher selection. They also have a pharmacy, a nice floral section, fresh produce, ready to eat meals and a very large, wide selection of beer and wine. I drive a little further to go to this store even though its not in my immediate neighborhood.
- RLRosa Rojas LeccaDec 26, 20255.0Very clean and got what I needed and checked out quickly
Frequently Asked Questions About Tom Thumb
Does Tom Thumb accept SNAP EBT?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 11920 Preston Rd, Dallas, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 11920 Preston Rd, Dallas, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Tom Thumb accept SNAP EBT for grocery purchases?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders.
What payment methods are accepted at Tom Thumb?
Tom Thumb accepts various payment options including American Express, Apple Pay, Mastercard, Visa, cash, check, and more.
Does the Tom Thumb location at 11920 Preston Rd have a pharmacy?
Yes, this Tom Thumb location includes a pharmacy for immunizations and prescription refills.
What are the store hours for Tom Thumb at 11920 Preston Rd, Dallas, TX?
The store is open daily from 6:00 AM to 11:00 PM. Holiday hours vary, with earlier closing times on some holidays and closed on Christmas Day.
Are there COVID-19 vaccine appointments required at this Tom Thumb?
Yes, appointments are required for COVID-19 vaccinations. Eligibility and scheduling information are available on their website.
What grocery pickup and delivery services does Tom Thumb offer?
Services include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I send groceries as a gift through Tom Thumb?
Yes, Tom Thumb offers a grocery gifting option where you can send groceries to another person by selecting the gift option at checkout.
How can I use Tom Thumb Points for discounts?
Use your Points by entering your phone number or swiping your Loyalty Card at participating fuel pumps or checkout to redeem discounts or freebies.
What nearby services can help with currency exchange or bitcoin sales?
Nearby Coinme provides financial services including ATMs, currency exchange, and Bitcoin sales via Coinstar machines.
What dining options are near Tom Thumb at Preston Rd?
Nearby restaurants like MoMo's Pasta, Sallio Bistro, K&L Bagels, Chipotle Mexican Grill, and La Madeleine French Bakery & Café offer diverse dining choices before or after your grocery run.
Are there fitness or wellness centers near Tom Thumb at 11920 Preston Rd?
Yes, facilities such as Orangetheory Fitness, Restore Hyper Wellness medical spa, Massage Envy, and BÜNDA Preston Forest gym are nearby for your health and fitness needs.