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Tom Thumb

4.5
(1262 reviews)

Business Details

2380 Field St, Dallas, TX
75201, United States
(972) 454-5045
https://local.tomthumb.com/tx/dallas/2380-field-st.html

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopTom Thumb
Looking for a grocery store near you? Visit your local Tom Thumb located at 2380 Field St, Dallas, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 454-5045. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Tom Thumb
2380 Field St, Dallas, TX
75201, United States

Hours

Reviews

4.5
1,262 reviews
5 stars
947
4 stars
173
3 stars
40
2 stars
25
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted poor customer service experiences, with staff being rude or dismissive, particularly at checkout and during parking validation.

Product Quality

Several customers reported issues with expired or poor-quality products, particularly in the meat and produce sections.

Parking Issues

Customers frequently expressed frustration with the parking validation process, citing confusion and additional charges.

Store Cleanliness

Many reviews praised the store for being clean and well-organized, contributing to a positive shopping experience.

Staff Friendliness

While some staff were noted as rude, others received commendations for their friendliness and helpfulness, indicating inconsistency in service.
  • MC
    M C
    6 days ago
    1.0
    Serious Fire Code Violation — Unsafe Conditions I witnessed a significant safety concern at this Tom Thumb location: one of the two exits was forcefully chained shut with a thick chain a full hour before the store even closed. This is a clear fire code violation and poses a serious risk to customers and employees in the event of an emergency. Blocked emergency exits are not just an inconvenience — they are illegal and potentially life-threatening. I strongly urge management to address this immediately. I will also be reporting this to the local fire marshal.
  • SN
    Shibu Narendranathan
    Feb 5, 2026
    5.0
    Great location, they validate parking, had to make a quick stop for some cough drops, was in and out in 10 mins.
  • NB
    neshia baby
    Jan 30, 2026
    1.0
    On Friday, January 30, I had a very upsetting experience at Tom Thumb. I am a regular customer and have always shopped at this location without any issues. However, during this visit, after I reached checkout, I experienced a small issue and asked customer support for help. While I was speaking with customer service for a few minutes, an officer approached me. I was visibly nervous and fearful, yet the officer remained close by. Because I felt extremely uncomfortable, I left the store briefly to calm myself. When I returned, I expected the situation to de-escalate, but instead the officer continued to follow me through multiple aisles and hallways throughout the store. This made me feel increasingly anxious and unsafe. The experience was overwhelming to the point where I nearly passed out. I have never felt this level of fear while shopping here before. I am sharing this feedback because I hope Tom Thumb can ensure customers feel safe, respected, and comfortable while shopping. I also hope there can be more emphasis on friendly, reassuring interactions that do not cause unnecessary distress. Thank you for taking the time to read my experience.
  • JJ
    Josh Jones
    Jan 27, 2026
    1.0
    They announced that they were closing at 8 during the ice, but closed even earlier without notice and the worker just looked through the window and refused to let people in even though it wasn't 8 yet.
  • ER
    ernest robbins
    Jan 27, 2026
    3.0
    First time visit. Vast selection! Prices were painfully elevated. Thank goodness for coupons and discounts! I left with only 2 bags. Spending over $95.00. somewhat have buyer's remorse. Maybe the Snicker I purchased will solve my "anxiety".

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Tom Thumb

Tom Thumb partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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