Tom Thumb

4.5
1239 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopTom Thumb
Looking for a grocery store near you? Visit your local Tom Thumb located at 2380 Field St, Dallas, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 454-5045. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Tom Thumb
2380 Field St, Dallas, TX
75201, United States

Hours

Reviews

4.5
1,239 reviews
5 stars
932
4 stars
172
3 stars
38
2 stars
24
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted poor customer service experiences, particularly with specific employees who were rude or dismissive.

Product Quality

Customers reported issues with expired or poor-quality produce and meat, leading to dissatisfaction.

Parking Issues

Frequent complaints about the parking validation process and associated costs, with many customers feeling frustrated by the system.

Store Cleanliness

Several reviews praised the cleanliness and organization of the store, indicating a positive shopping environment.

Positive Staff Interactions

Despite negative experiences, some customers noted exceptional service from specific employees, highlighting the potential for good customer interactions.
  • TM
    The Real MojoWood
    Dec 27, 2025
    1.0
    Once a week I have to return something that’s expired, and in this case, I already told somebody that they had a bunch of expired frozen foods on the shelf… they stocked it anyway When I told the night manager, Javon, he said he’s “only responsible for the registers and anything that happens in the back of the store is not his business.” 🙄
  • KF
    Koji Fox
    Dec 20, 2025
    4.0
    Surprisingly reasonable for being that deep downtown.
  • NC
    Nicholas Cancelliere
    Dec 8, 2025
    5.0
    Great grocery store in the heart of Victory Park downtown. It has a full compliment of departments you'd expect at a grocery. Isles are clean. My only complaint is the self checkout area is cramped and often crowded.
  • CP
    Charity Powell
    Dec 3, 2025
    5.0
    Great parking, clean and well stocked store. Organized and the staff are friendly. Only needs to get last minute Thanksgiving stuff- on Thanksgiving day no less- so thankful that they were open!
  • SF
    syeda fakhra
    Nov 27, 2025
    1.0
    The parking was in basement and you need to validate parking ticket after check out..to avail gree parking

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!