Many customers praised the attentive and friendly service from staff members like Teresa, Todd, and DJ, while some noted inconsistencies in service during busy times.
Food Quality
The food received mixed reviews; while many enjoyed the pasta and appetizers, there were significant complaints about the quality of steaks and some other dishes.
Atmosphere
The festive decorations and overall atmosphere were frequently highlighted as enjoyable, especially during holiday events.
Value for Money
Several customers felt that the prices were high relative to the quality of food received, particularly for certain dishes.
EF
Embry Flanagan
6 days ago
5.0
My boyfriend and I went in to eat lunch and we were promptly greeted and sat by George. He served us and gave us great recommendations! Super nice and efficient server. Would recommend!
BC
Britney Collver
Jan 2, 2026
1.0
I wanted so badly to like this place. But ultimately I'm so disappointed and feel scammed out of $172.
I brought my boyfriend here last night for his birthday. I ordered the filet ($38) and he ordered the ribeye ($50) We both took 2 bites and couldn't eat anymore. The filet was worse than a sirloin. It took a minute worth of chewing to choke it down. The ribeye was so gristly it was hard to cut even with a sharp knife.
The twice baked potatoes were good.
We asked for the check almost immediately. The waitress didn't even ask us what was wrong or why we didn't hardly touch our food. I'm baffled at how a waitress can see that and not bother asking us what was wrong. She didn't care. We stayed for a while after signing our check because we had drinks to finish. No one ever came to ask us why we didn't touch our food. There were only 3 other tables there. They weren't to busy to notice. They knew we were there for a birthday, too... And still our clear displeasure just completely ignored. Maybe because we weren't jerks about it? Perhaps we should have been.
I paid $172 for 2 glasses of wine, a cocktail and 2 steaks we couldn't eat. I work really hard for my money and feel completely scammed out of it.
We left and went to haywire where I paid nearly the exact same price ($39 for filet and $50 for ribeye) and got melt in your mouth delicious steaks.
I'm sure their signature pasta is good. That's what everyone else around us ordered.
Please just take the steaks off your menu if you aren't willing to buy quality meat. And don't charge high end steak house prices for bottom quality meat.
WD
Wolfe Devereaux
Dec 28, 2025
5.0
This was one of the most amazing pasta sauces I’ve had in Dallas. There are good sauces, and there are better sauces and then there was this sauce. IMHO Campisis does not even hold a candle to this place on Alfredo.
KW
Kayla Williams
Dec 19, 2025
1.0
I came here for the pop up bar… I was as extremely disappointed to say the least the place smelt like dirty mop water. The decorations were mediocre for the 60 dollars I paid to get me and my boyfriend in here. And I’ve been to real pop up holiday bars and this is not a pop up bar this is a bar with some decorations and they should not be charging people for this experience. The drinks were not good. The service was super slow just sitting at the bar. Very disappointing. Not worth your money.
KS
Kahla Scrivner
Dec 18, 2025
3.0
My husband and I did the paid pop up bar experience. The food was great, drinks were great too. It’s decorated nicely for the holidays. I’m not sure what happened but our waitress was very attentive at first. Got our drinks out quick and even was sweet and offered my husband a drink off the welcome menu as his welcome drink (each ticket included a drink). After we ate our food she cleared our table and she disappeared. She said she would be right back to check on us and she never came back. We asked another waitress if she could please grab our check (20 minutes of us waiting) and finally another 10 minutes after did she bring us a check. When we reviewed the check she didn’t give us my husbands drink as his welcome drink like she offered. Given we waited so long for the check - we were over it. I’m just not sure why it took so long for her to circle back. She cleared the table and it’s like she no longer cared. No apology for the wait, no rush to help us tab out. Not the best way to leave an experience.
Frequently Asked Questions About The Operators Club
What are the regular operating hours of The Operators Club?
The Operators Club is open Monday to Wednesday and Sunday from 8:00 AM to 10:00 PM, Thursday from 8:00 AM to 11:00 PM, and Friday to Saturday from 8:00 AM to midnight.
What are the delivery hours for The Operators Club?
Delivery service is available from 10:35 AM to 9:00 PM Monday to Wednesday and Sunday, 10:35 AM to 10:00 PM on Thursday, and 10:35 AM to 11:00 PM Friday and Saturday.
Does The Operators Club offer takeout services? What are the hours?
Yes, takeout is offered from 10:35 AM to 9:00 PM Monday to Wednesday and Sunday, 10:35 AM to 10:00 PM on Thursday, and 10:35 AM to 11:00 PM on Friday and Saturday.
What delivery and pickup options are available at The Operators Club?
The Operators Club offers in-store pickup and delivery services.
Is The Operators Club open on major holidays like Christmas and Thanksgiving?
No, The Operators Club is closed on major holidays including December 24th, 25th, and 26th as well as November 27th and 28th for several years as listed.
What types of cuisine and dining experiences does The Operators Club provide?
The Operators Club is an American and New American restaurant, offering sports bar fare including hamburgers, salads, steaks, desserts, and brunch options.
Where is The Operators Club located?
The Operators Club is located at 2019 N Lamar St Suite 100, Dallas, TX 75202, USA.
How can I order food from The Operators Club online?
You can view the menu and place orders online at https://operatorsclub.com/menu.
What nightlife venues are near The Operators Club for pre- or post-dining entertainment?
Near The Operators Club, you can visit West End Event Center or Status Lounge for a lounge experience, or Dallas Alley for bar scenes, ideal for enjoying drinks before or after dining.
Are there nearby shopping or service locations close to The Operators Club that visitors might find useful?
Yes, Market East Shopping Center is nearby for shopping needs, and services like Luxspo Services car rental agency and MR. Cheap Plumber Dallas are also close by.
What coworking or business services are nearby The Operators Club for professionals visiting the area?
Cultivation coworking space, various advertising agencies like Nimble Worldwide and Rainmaker Digital, and other professional services are located near The Operators Club.