The Oceanaire Seafood Room

Reviews

• HL

  Hope Locke

  1 day ago
  2.0
  Coming to the Oceannaire was an ocean of disappointment. My girlfriend and I came to this establishment on 3/14/26 for her birthday dinner. We were on a weekend trip to Dallas from OKC. I had to rely on Google reviews and I thought I had picked a solid restaurant for her special dinner, but I was wrong. We showed up for our 6 pm reservation on time. We were greeted kindly by the hostesses and taken promptly to our table, which I appreciated. Then we were sat down and got to meet our waiter, Cameron. I truly have had a better experience with a waiter at my local Chili’s. The attitude from the waiter was extremely interesting and not in a positive way. When he came to the table to take our order he simply stood there. He didn’t say anything. It was up to me to awkwardly place my order in the silence. I asked questions about the menu and felt as if I was taking up this man’s precious time. The energy felt as if he wanted to be anywhere else in the world but taking my order. I asked about the seasonal vegetable. He told me it was Brussel sprouts. I asked how they were prepared. He said “roasted”. With no further details. It felt as if I was pulling teeth to get any information from him about the menu. When he walked away I overheard another waiter explaining the menu in detail to other customers. At that moment I wish we would’ve requested another waiter. But then, we overheard our own waiter explaining the menu in detail with gusto to other customers as well. So we were truly dumbfounded as to why our service was poor in quality. The food came and it was fine. The crab cakes were pretty good. I had the stuffed flounder and she had the salmon. Then it was time for desert…. We ordered the sticky toffee pudding. It was curious because we waited the longest for the desert to come. When the desert finally arrived the waiter set the plate down and says, and I quote “we didn’t have vanilla ice cream so we pivoted to red velvet. Hope you like it.” And walks away. First of all, if you didn’t have the proper ingredients for the desert, that is something that the customer needs to be aware of before the order comes out. Second of all, saying “hope you like it” is just not what I would expect a waiter to say at fine dining restaurant. Halfway through eating the desert, the waiter comes up and sticks a candle in my girlfriend’s half eaten helping and says “nobody told me it was your birthday.” And walks away again. My girlfriend and I were both sat there stunned. Then we were brought a gift. The gift was a rolled up menu tied with a tacky silver ribbon from the dollar tree. The menu has super imposed rainbow birthday balloons all over it with a rainbow “happy birthday” displayed at the top. I am including a picture of it because I also would have to see it to believe it if I was reading this right now. We also got a coupon for a free appetizer for our next visit that is never going to happen. The bill was $190 total with the tip. I am surely disappointed at the money that I spent here on mediocre customer service and food. Next time I will be sure to visit Red Lobster and save some coin and get better customer service from wait staff.
• TM

  Tamara Martin

  3 days ago
  5.0
  Amazing food and service as usual. I love spending special occasions here. The crab cake is the best in the area, the Alaskan King crab legs are divine, the Brussels sprouts are perfectly crispy, and the key lime pie is to die for!
• KB

  Kayli barnes

  Mar 6, 2026
  5.0
  I went for lunch during a day at the Galleria, and it was amazing! They had a great selection of oysters from the east coast. I got one of each and loved all of them. For my main I ordered the spicy lobster maki and I would definitely order that again. The service was great as well! I’ll definitely be back the next time I am in town.
• MM

  Migz Mus

  Feb 17, 2026
  1.0
  Came for Valentine's Day 2026, we were seated 45 minutes after our reservation time. Despite the many signs and notifications online about a strict dress code, it was obvious that no such code was being enforced whatsoever. (Which fine, dress codes are weird anyways) We paid for the surf and turf fixed price menu. They were out of lobster bisque, so we opted for clam chowder (the chowder is the only thing we enjoyed at this restaurant at all). We assumed, incorrectly, that the server would inform us of any menu items that were unavailable upfront... alas, they were also out of the most desirable steak topping choice, as well as multiple sides. I ordered a medium rare steak with the spicy crabcake and my wife ordered a medium rare steak with miso ginger butter, the side we ordered was truffle french fries. The lobster sushi roll was the second course. Hands down, this was the most bland and disappointing sushi roll I've ever had the displeasure of consuming. There was simply no flavor, just a lot of white rice to make it feel substantial (it was not). My steak was cold to the touch on arrival, as was the crabcake, was severly undercooked, didn't even meet the standard for a rare steak. My wife's steak was so well-done that it resembled a brick of charcoal yet was so cold that the overly massive mountain of butter on top never began to melt. Fries were noticeably missing the entire time we attempted to eat the steak. The server came to take our desert order, only necessary because they ran out of the fixed price item (Baked Alaska) and brought our fries at this time. We had been at the restaurant for near two hours at this point and asked for the fries to go as well as the desert. Server came back 10 minutes later with the fries in a box, then another 10 minutes with the desert plated. We reminded her we need it to go, so she boxed it up and had it to us in another 10 minutes. The atmosphere was horrendous. Servers gathered at the end of the bar closest to the tables loudly talking about the many errors each of them made with their tables. Guests on either side of us were audibly upset and verbally confirmed minimal tips as a result of their frustration. I don't blame my server, clearly the managment made a decision for the holiday to cast as wide a net as possible to drive profits with the assumption that people coming for the holiday aren't regulars and likely won't return to the restaurant again anyways... so why bother properly stocking up or cooking food properly? We were both excited to go here for the first time for a nice dinner, but instead had to wait a long time for our third choices of menu items that were not cooked properly, didn't taste good, and didn't arrive to our table in a timely manner. I would never recommend eating here in person as a result of this experience. (Maybe a bowl of chowder to go)
• KD

  Katrina Davis

  Feb 15, 2026
  2.0
  My husband and I made reservations at Oceanaire a month in advance as part of our Valentine’s Day weekend while staying at the Westin. We were looking forward to a relaxed, low-key evening where we could park once and enjoy a beautiful dinner without having to leave the area. We arrived dressed up for our 8:15 p.m. reservation and still waited about 30 minutes to be seated. While that was disappointing, we appreciated the complimentary champagne while we waited. The restaurant itself is absolutely gorgeous — the lighting and ambiance are perfect for a romantic evening. The hostess was warm, friendly, and engaging, which made for a lovely start to the night. Unfortunately, the experience shifted once we were seated. This was our first time dining here, so we had a few questions about the menu. I asked our waiter to explain one item twice because I didn’t fully understand it the first time. His demeanor made me feel as though I was inconveniencing him, so I chose not to press further. We ordered the surf and turf with lobster mac and cheese. When our meals arrived (delivered by someone else), the lobster mac and cheese and steak knives were missing. When our waiter returned, we informed him. He told us he had forgotten to mention that they were out of the lobster mac and cheese — information he knew at the time we ordered. He never came back to inform us or offer an alternative side. When we asked what sides were available, he said he wasn’t sure but would bring a menu. Instead, he brought out mashed potatoes without explanation. We were confused, as we were expecting a menu and steak knives. We even had to ask again for the knives. When we asked him how he would feel if this were his dining experience, he admitted he would be upset and acknowledged that the service was poor. While he did offer to comp the side, the overall experience had already been disappointing. It felt as though, because our reservation was later in the evening, the wait staff may have been exhausted. However, as guests who reserved well in advance, we expect the same level of attentive service as those dining earlier in the evening. While it may have been a long shift for the staff, it was our special evening out — and we should have received the best version of the service, regardless of the time. We truly wanted to love this experience, but unfortunately, it fell short of expectations.

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