Taco Bell

3.5
565 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9820 Walnut Hill Ln in Dallas. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9820 Walnut Hill Ln, Dallas, TX
75238, United States

Hours

Reviews

3.5
565 reviews
5 stars
214
4 stars
107
3 stars
96
2 stars
38
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and unprofessionalism.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and food quality issues.

Cleanliness

Generally positive feedback on cleanliness, though some noted unpleasant odors.

Food Quality

Inconsistent food quality reported, with some customers enjoying fresh items while others received stale or poorly prepared food.

Staffing Issues

Reports of understaffing leading to long wait times and service delays.
  • CF
    Christa Franko
    Dec 18, 2025
    1.0
    Visited this location around 7:15pm and left because the employees were being rude to a woman asking about her door dash order. They told her they didn’t have it, but ended up having the order. They threatened to call the police on the woman. They didn’t even apologize. I feel as if they were being racist. Do not go to this location! I work in customer service and as a customer service worker you should be kind to customers!
  • MM
    Merjanic
    Dec 13, 2025
    4.0
    Late night staff was great. I came in at 11:30pm with a complicated order and they absolutely delivered. Everything was correct and the staff was very friendly and did not give me any pushback when I asked to double check the order. Even though I told them I was okay waiting as long as needed, the food was still out in a very timely manner. The ONLY knock I have is that the chips were pretty unusually stale. I’ve not had Taco Bell nacho chips be stale that way so that was a bit disappointing, might want to check on the way you store your chips in order to ensure freshness and good quality. I debated giving a 5 star, but I had to bring it down due to that. Great job night crew!
  • ML
    Ms Love
    Nov 23, 2025
    5.0
    The best
  • PC
    Pichirilo Chas
    Oct 24, 2025
    1.0
    I was at taco bell on Wednesday and they gave to me wrong food.i went to get the money back and the general manager was very rude to me that's no nice I'm not going back that store anymore
  • MO
    Manuel Ochoa
    Oct 3, 2025
    1.0
    Yestarda I went to eat st this store and they gave me the wrong food the general manager threw the food away .she is very rude why do they have that kind of the people as manager

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on Walnut Hill Ln in Dallas?

The drive-through at this Taco Bell location is open from 9:00 AM to 3:00 AM every day of the week.

Where is Taco Bell located on Walnut Hill Ln?

Taco Bell is located at 9820 Walnut Hill Ln, Dallas, TX 75238, United States.