Taco Bell

3.5
759 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3470 Illinois Ave. in Dallas. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3470 Illinois Ave., Dallas, TX
75211, United States

Hours

Reviews

3.5
759 reviews
5 stars
302
4 stars
163
3 stars
94
2 stars
50
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items.

Food Quality

Several customers complained about cold, stale, or poorly prepared food.

Cleanliness

Some reviews mentioned unsanitary conditions in the dining area.

Positive Experiences

A few customers praised specific employees for excellent service and expressed overall satisfaction with their visits.
  • AR
    Aliya Rubio
    Dec 23, 2025
    1.0
    The service at this establishment was absolutely horrible. When I entered, I had to wait at the counter for at least 20 minutes, and during that entire time, no one came to take our order. Growing increasingly frustrated, I finally approached one of the employees and asked, “Are you not going to take our order?” The woman, who appeared to be rather disinterested, looked at me as if I were speaking a foreign language. I decided to ask again, as my irritation was mounting. I pointed out that I was unfamiliar with the Kiosk machine, which she suggested I use, and expressed my desire to place my order directly at the front counter. Her lack of enthusiasm for her job was evident, and she responded with the worst attitude imaginable. With an exasperated gesture, she merely shook her elbow, sighed, and mumbled, “I don’t know.” I was taken aback by her rudeness; it seemed to me that customer service should be a priority. I tried to explain my situation, but she continued to dismiss me. Unfortunately, the manager was equally unhelpful, leaving me with a total of 30 minutes wasted in unproductive waiting. This experience was deeply disappointing, especially for a well-known restaurant like Taco Bell. If employees are dissatisfied with their jobs, they should not take it out on customers; that behavior is simply rude and unacceptable. I sincerely hope that improvements can be made in the service quality at this location.
  • JT
    Joe Tarkington
    Dec 12, 2025
    1.0
    I like Taco Bell. At one time Taco Bell was my goto for fast food. The food is good enough. How do you mess up a five star review? Let me tell you. There are no napkins, no forks, no spoons, no knives, no fire taco sauce, no medium taco sauce, no mild taco sauce, no hot sauce, no black pepper, and no salt available. The counter person did not like it when I pointed her failure to do her job. I stayed awhile to see how long it would take her to fix this. They were never busy and never more than three customers in the building.
  • AA
    Abigail
    Dec 6, 2025
    1.0
    So there was a guy complaining about his order right mind you we were there before then we place our orders then they arrived and put theirs so the tacobell didn't have a Baja blast freeze and all that 30 minutes pass AND WE STILL DONT GET OUR ORDERS.ONCE THEY GIVE IT TO US IT WAS ALL RUSHED MY CHEESE WAS MELTED AND QUESADILLA WAS BURNED
  • AF
    Ana F.B.
    Nov 8, 2025
    1.0
    El lugar estaba muy sucio ase poco fue remodelado y pero no es aceptable que el lugar esté asi,
  • AG
    Alma “Traviesa” Garcia
    Nov 1, 2025
    5.0
    Loved it

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 3470 Illinois Ave., Dallas?

Taco Bell at 3470 Illinois Ave., Dallas is open daily from 9:00 AM to 3:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has a drive-through open daily from 9:00 AM to 3:00 AM.