Taco Bell

3.8
1143 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 11702 Plano Rd. in Dallas. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
11702 Plano Rd., Dallas, TX
75243, United States

Hours

Reviews

3.8
1,143 reviews
5 stars
518
4 stars
230
3 stars
176
2 stars
69
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their friendliness, while others were criticized for being unhelpful or rude.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or improperly prepared items, but some customers enjoyed their meals.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some customers noted the restaurant was clean, while others reported unsanitary conditions.

Operational Hours

Confusion regarding operating hours, particularly for breakfast service, with some customers frustrated by locked doors during posted hours.
  • JE
    Jason Ellis
    Nov 15, 2025
    2.0
    Staff was not helpful, food was alright for TB standards, but still thrown together.
  • PF
    Patricia Fallon
    Nov 4, 2025
    5.0
    Food came out fast and fresh!
  • RW
    ronald wendland
    Oct 29, 2025
    5.0
    Food was Good to just OK today but I got the 7 💵 deal. But reason for new review is , I was standing at front of cashier desk for a few minutes then a young man came out and ask if I could use kiosk to order, wasn't sure and he was very kind to help out step by step and also saw him preparing my food. Great guy and néeds to be acknowledged for his AWESOME customer service skills. 😊 ⭐ ✨ His name is Angel A. It said on receipt. FYI
  • HJ
    Harold Jacobs
    Oct 25, 2025
    1.0
    Management of this store needs to know that the night crew needs customer service training. Went to pick up an online order and made eye contact with several employees and was never once addressed. They then proceeded to hide in the back of the kitchen to avoid doing their job and even greeted a staff member who arrived to start her shift. I ended up canceling the order. Very bad business.
  • KL
    Katie Laird
    Oct 20, 2025
    3.0
    I hadn't gone for a long time and will probably not return. Please work on listening and not being rude or uncaring when people double check their order at the window. I couldn't hear in the drive-thru, ordered an agua fresca dragonfruit strawberry with my combo, marked on the receipt as such, and got a tea... Asked for medium taco sauce at the window and was given mild, and apparently now salsa Verde sauce is extra cost.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for the Taco Bell at 11702 Plano Rd., Dallas?

The drive-through is open from 9:00 AM to 4:00 AM Monday through Thursday and Sunday, and until 5:00 AM on Friday and Saturday.

Where is this Taco Bell location situated?

It is located at 11702 Plano Rd., Dallas, TX 75243, USA.