Taco Bell

3.9
972 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 13670 Preston Road in Dallas. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
13670 Preston Road, Dallas, TX
75240, United States

Hours

Reviews

3.9
972 reviews
5 stars
477
4 stars
204
3 stars
119
2 stars
56
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and staff being unhelpful or rude.

Order Accuracy

Many reviews mentioned incorrect orders, missing items, and issues with food preparation.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported unsatisfactory or spoiled food.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including unpleasant odors and unsanitary conditions.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for being unprofessional and neglectful.
  • SF
    Sara F
    Jan 3, 2026
    5.0
    Great experience at Taco Bell! Friendly staff, fast service, and my order was fresh and accurate. Exactly what you want when stopping in. Will definitely be back!
  • SK
    Sampath Kumar
    Jan 3, 2026
    4.0
    Potato fiesta should be little crunchy
  • FB
    Fabian Barboza
    Dec 27, 2025
    1.0
    Was literally waiting 7 minutes at the ordering speaker
  • LT
    Luis Tercero
    Dec 9, 2025
    1.0
    Terrible service. I stood there inside the store for more than 10 minutes and nobody helped me. I left the place. The next day I went back because it's near my work, and I spoke with the manager. I explained what had happened, and his attitude made it clear that he didn't care about my complaint. I don't recommend that place. I love Taco Bell food, but that location is awful.
  • ML
    Maria Lopez
    Dec 4, 2025
    1.0
    Service was horrible. Ms. grisela (is what iwas told her name is) was not having a good day. I was in the middle of letting her know how iordered my food, since it was a big concern to her. And in the middle of it she just leaves. I was never rude it is not of my nature. If you do not like your job isuggest to find another job. This was a rude and uncomfortable situation.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 13670 Preston Road, Dallas?

Taco Bell at 13670 Preston Road in Dallas is open daily from 9:00 AM to 4:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, the Taco Bell at 13670 Preston Road has a drive-through open daily from 9:00 AM to 4:00 AM.