Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5509 E. RL Thornton Frwy in Dallas. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported issues with food quality, including burnt items, stale tacos, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness and Atmosphere
Some customers noted that the location was clean, while others experienced issues with the dining area being closed or poorly managed.
Inconsistent Experience
Several customers mentioned that their experiences varied significantly, with some visits being satisfactory while others were disappointing.
Management Concerns
Multiple reviews pointed to a lack of effective management, with suggestions for better training and staffing.
AT
Adrian Torres
Nov 8, 2025
1.0
Worst taco bell of them all. When you order on the app and they dont have something, they wait to tell you after you can't cancel your order on the app and you have to go through customer service to try and get a refund for your order. Because This just happened it remains to be seen if I do really get my refund.
CA
Ch Usama Ayub
Oct 31, 2025
1.0
Taco full of burnt potatoes. Disgusting
JJ
John
Sep 20, 2025
3.0
I was SUPER EXCITED to hear Taco Bell brought back the “Chili Cheese Burrito” (aka - CHILITO). The Taco Bell itself was clean with quick service. However, the Chili Cheese Burrito itself SHRUNK in SIZE, yet DOUBLED in PRICE. I hope they keep it on the menu; but the burrito was a far cry from the ‘pictures’. They were flat as a pancake. Still tasty, but not the same quality or value. If TB is listening - please make them how you used too! I mean it’s only “chili & cheese”; how much does it honestly cost to make one that is actually Full of the filling?. Taco bell used to be “value”! Perhaps scale back on the “Marketing” investment and concentrate on the food quality.
RP
Rabbani Panku
Aug 11, 2025
1.0
I went there at 8pm. They said their dine in already closed. But in their website or taco bell app didn't mention anything like what time dine in close. In this location they close dine in whenever they want.
TZ
T Zero
Jul 31, 2025
2.0
One of the slowest & worst taco bells.
I useally go the other ones in the area.
Useally order though the app & pickup & it's ready by the time I get there.
But sometimes I go to this one & at this one always, even if I ask for something small like a soft taco or 2.
They ask you to pull around the front & they bring it out. & It's always burned & don't taste right. Mabe it's the freeway atmosphere idk.
What are the drive-through hours at Taco Bell on weekdays?
The drive-through at Taco Bell is open from 9:00 AM to 3:00 AM Monday through Thursday, and until 4:00 AM on Friday.
Does this Taco Bell location offer online ordering?
Yes, you can order online or use the mobile app for pickup or delivery at this Taco Bell.
What payment methods are accepted at this Taco Bell?
Payment options here include American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-through available at this Taco Bell?
Yes, the Taco Bell at 5509 E. RL Thornton Frwy has a drive-through service.
What types of food can I expect on the menu at this Taco Bell?
They offer tacos, burritos, nachos, quesadillas, bowls, sides and sweets, drinks, combos, and menus including value, vegetarian, breakfast, and groups.
Are there options for vegetarian or breakfast items?
Yes, this Taco Bell serves breakfast and offers vegetarian menu options.
Is there seating available if I want to dine in?
Yes, the restaurant welcomes families and has seating for dine-in customers.
What nearby restaurants can I visit before or after dining at this Taco Bell?
Nearby restaurants include Little Caesars Pizza, Mixtitos Kitchen (an American bar), and Tacos Y Mas, ideal for trying different cuisines around your visit.
Are there convenient places nearby for fuel or shopping around this Taco Bell?
Yes, Circle K convenience store and gas station, as well as Family Dollar grocery and discount store, are conveniently located near this Taco Bell.
What nearby services can I access along with my visit to Taco Bell?
Customers can also visit beauty salons like Best Threading Salon and 2712 Hair Salon, or take advantage of financial services such as Cliff's Check Cashing nearby.