Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Dallas Subway® Restaurant at 5500 Greenville Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and poor customer service.
Food Quality
Many customers appreciate the freshness and taste of the food, particularly the sandwiches, although some express dissatisfaction with incorrect orders and bland salads.
Cleanliness
The cleanliness of the store is noted positively by several customers, but there are also complaints about unsanitary conditions, particularly in the bathrooms.
Operational Issues
Customers frequently mention issues with store hours, including late openings and incorrect information about operating times.
Coupon Acceptance
There are numerous complaints regarding the refusal to accept corporate coupons, leading to frustration among loyal customers.
SS
Simone Sipes
Oct 6, 2025
1.0
If I could put 0 stars I WOULD . Indian bald manager was weird as hell and biased. I came in to get a sandwich, didn’t even ask about jobs, and he randomly tells me they hiring. Okay cool. Told my boyfriend to apply since clearly they needed help (only ONE person was working during the lunch rush). He applied and pulled up, and this same bald man gone say they not hiring?? My man showed him the screenshot with the application and exact store address, and now he talking about “that’s not me.” Huh?? Y’all got the job posting up for that exact spot, stop playing. How can you be picky while your store is struggling so bad to the point where you asking random customers to apply ???? MAKE IT MAKE SENSE
IR
Issic Rezaie
Sep 30, 2025
1.0
Ordered meatball foot long, and they did not toast the bread and they did not put cheese, I called the store and spoke with Jay?
The manager on duty, the fact that he argue with me is unacceptable.
JA
Jorge Acosta
Sep 23, 2025
1.0
8:45 dm still close 40 min late and door still close housr of operation monday to friday 8 am to 9pm and still close what tipe owner let the subway restaurante in the depot like that
SP
Sara Porter
Aug 14, 2025
5.0
The best!
NL
Nick L
Jul 26, 2025
1.0
Everything says they open at 8 AM. Went in at 10 AM. Still closed. No idea if this location is even open.
The Subway restaurant is located at 5500 Greenville Ave, Suite 212, in the Old Town Shopping Center, Dallas, TX 75206.
What are the operating hours of this Subway location?
This Subway location is open every day of the week from 8:00 AM to 9:00 PM.
Does this Subway offer delivery services?
Yes, this Subway offers delivery services along with dine-in and curbside pickup options.
Can I place an order online or through an app at this Subway?
Yes, you can conveniently order online or through the Subway app for pickup or delivery.
Does this Subway provide catering services?
Yes, catering services are available at this Subway location for your events and gatherings.
What meals are served at this Subway restaurant?
This location serves breakfast, lunch, and dinner.
Are there other dining options near Subway at Old Town Shopping Center?
Yes, nearby dining options include Namak Indian Restaurant & Bar, Freebirds World Burrito, Blaze Pizza, Marugame Udon, Old Town Creamery, Baskin-Robbins, Panda Express, OAK'D BBQ, Pluckers Wing Bar, and Fuddruckers.
What nearby places can I visit after grabbing a meal at Subway?
After your meal, you can visit nearby places such as the Old Town Shopping Center for shopping, LA Fitness for a workout, or enjoy services like Massage Envy or a visit to The Vitamin Shoppe for health supplements.
Are there any nearby services that can complement a visit to Subway?
Yes, nearby you can find services like Tom Barrett Optical for eyewear needs, Baylor Scott & White Urgent Care for medical services, and various nail salons such as Nail Club and Modish Nail Bar.
Is the Subway in Old Town Shopping Center independently owned?
Yes, all Subway Restaurants, including this location, are independently owned and operated by local business owners employing Sandwich Artists™.