Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Dallas Subway® Restaurant at 3426 Oak Lawn Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees received praise for their friendliness, others were reported as rude and dismissive.
Food Quality
Several customers noted issues with food freshness and portion sizes, with complaints about skimpy toppings and unappetizing produce.
Management Issues
The management style was criticized, with reports of rude behavior from managers and inconsistent handling of customer complaints.
Atmosphere
The atmosphere varied, with some customers enjoying a pleasant experience while others felt rushed and uncomfortable.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the value did not match the quality of food and service received.
ET
Eve Tit
Jan 20, 2026
5.0
The lady at this particular Subway has really good customer service the atmosphere was pretty good the food was good
CF
Cody Franklin
Jan 9, 2026
5.0
Staff was kind!!
SC
Sweet Cakes
Jan 3, 2026
1.0
SHE SAID HER NAME WAS HOLLAND AFRICAN AMERICAN LADY Today is 1/3/26 I placed a order online at 1:30 pm for this location upon arrival at 1:50 which was the time it was supposed to be ready I asked if there was a order for me she said rudely No she doesn’t have no orders at all .. after she verified I had the right location I tried to show her my order confirmation she refused to look at it and say there’s nothing she can do I can cancel it and reorder I asked how to cancel it it doesn’t show a option on app she ignored me greeted the customer that came in after me which I was never greeted when I walked in so as I’m standing there trying to understand why I could get my order she ignored me and continue to make the order for the other person I asked for the manager she said I am the manager and that I can call my bank and dispute charges as uncomfortable as I felt I just reordered on the app for the Wycliff location I was on lunch break but after the rude unpleasant customer experience I won’t EVER revisit this location and advise anyone that wants subway in the area to go to Wycliff location which is literally 5 min away so yeah my order was ready when I arrived there and was greeted at the door as well ..
CW
Ciera Warren
Nov 12, 2025
5.0
Me and a coworker went in last night and it was packed only one worker by the name of KB when I tell you he gave excellent customer service while still dealing with a long line of customers that man deserves a raise keep up the good work KB!!!
DD
Dalton
Nov 6, 2025
5.0
Went here to meet up with someone and the staff was friendly and the food was good!