Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Dallas Subway® Restaurant at 655 West Illinois Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, particularly from the night crew, with reports of rudeness and unprofessional behavior.
Hygiene Issues
Several customers expressed concerns about cleanliness and hygiene practices, including improper glove usage and unsanitary conditions.
Operational Hours
Many customers reported that the store frequently closed early, often before the posted hours, leading to frustration.
Order Accuracy
There were multiple complaints about incorrect orders and lack of customization options, with some customers receiving items they did not request.
Food Quality
While some customers enjoyed the food, there were significant complaints about the freshness and preparation of sandwiches.
JJ
José
5 days ago
5.0
Can't go wrong with the meatballs sub now, teriyaki or other great choices, whether you grabbing a six inch or foot long sub and whatever type of bread 🍞 you like and and wether you like it toasted or regular either way you going to treat yourself to fresh ingredients and make the sub your way by telling the clerk how you want your sandwich done along with what type of cheese 🧀 and at the end is your choice of sauce you want from Chipotle to siracha sauce among others and wheter you like your unique healthy choices of snack chips along with vitamin water to go along with that delicious sub.
AA
Angel
Feb 18, 2026
1.0
I'm not a fan on telling people on how to do your job or leaving reviews ,however it's common knowledge and hygiene etiquacy to CHANGE YOUR GLOVES! Along with catching attitude and being completely rude and ignoring me after I was politely waiting to be attended since the short elder lady occupied.she then proceedes to ignore me and attends another costumer ..they will lie and say they don't receive the mobile order.. they did .. believe the recent reviews it's all I gotta say ..now I got food poisoning
VR
Victor Rodriguez
Nov 15, 2025
1.0
Purple haired girl kicked me out at 8:50
SD
Strawberry Datbratt
Oct 18, 2025
1.0
HELLOOO I am calling and calling and no one wants to answer although it’s operating hours????? Are yall open? I’m gonna be reporting this
EN
Edith Noriega
Oct 11, 2025
1.0
Doesn't help to order online. They'll get to everyone in person first. Even if you go to the "express" line for your pre online order. They'll ask your name and still get everyone in line.