Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Dallas Subway® Restaurant at 1710 West Mockingbird Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
300 reviews
5 stars
133
4 stars
53
3 stars
30
2 stars
21
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times for both in-store and online orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty restrooms and unsanitary food handling practices.
Staff Behavior
There were numerous complaints about rude and unprofessional staff, including poor customer service and lack of attention to orders.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh ingredients while others received stale or poorly prepared items.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of oversight leading to disorganization.
- ABANGELICA B.Nov 10, 20251.0I was extremely disappointed with the service I received during my recent visit. The employee, Nicole, was unprofessional and unpleasant throughout the interaction. When I declined the receipt due to visible food stains and particles on it, she appeared irritated. Additionally, when I mentioned that my oatmeal cookie was missing, she did not acknowledge the issue or offer a simple apology, which would have gone a long way. To add to the concern, she had her child present, who was touching the cups intended for customer use, which raises hygiene issues. I expect basic courtesy, professionalism, and cleanliness when visiting your establishment. If someone accepts a customer-facing role, they should perform it to the best of their ability. I hope management addresses this situation appropriately so future customers don’t have the same experience.
- SSShayOct 31, 20251.0Location was extremely Old food , Employee had kids running around trash was overflowing Drink area nasty I will not be returning. I wish I took the picture.
- JJJesseOct 12, 20251.0Employees are too slow, even after the order was placed in the app. It took over on hour to get a pick up order
- AAAdriana ArriagaOct 6, 20251.0when I entered the building, it seemed like a daycare center. An employee working making sandwiches had her 3 kids under the age of 4 (all girls) running around with no shoes making a mess and screaming. Literally every customer walking in was trying to figure out who the parents where. This is unsafe and very dangerous. Especially in a fast-food place environment during a rush hour of lunch. Easy case for CPS to be involved if you ask me. Food was not fresh. I am trying to contact the owner to bring this to their attention. This happened on Monday 10/6 around 12PM.
- TYtrinity youngSep 30, 20251.0Poor management….One lady in here working and the line long and people getting frustrated at her. I felt bad for her.
Frequently Asked Questions About Subway
What types of sandwiches and meals does Subway at Mockingbird Plaza offer?
Subway offers Footlongs, 6" sandwiches, wraps, salads, and fresh-baked cookies with fresh cut veggies and various protein choices.
What are the opening hours of the Subway at 1710 West Mockingbird Lane?
The restaurant is open every day from 8:00 AM to 9:00 PM.
Does Subway at Mockingbird Plaza offer delivery or pickup options?
Yes, the store offers both curbside pickup and delivery services for customer convenience.
Can I dine in at this Subway location?
Yes, this Subway offers dine-in service as well as takeout options.
Is catering available at the Subway in Dallas on West Mockingbird Lane?
Yes, Subway provides catering services for various events and gatherings.
Where exactly is the Subway restaurant located?
Subway is located at 1710 West Mockingbird Lane, Suite A, Mockingbird Plaza, Dallas, TX 75235.
Which nearby restaurants can I visit after enjoying a meal at Subway?
Nearby restaurants include Pho Chau (Vietnamese), Sushi Time (Japanese), Luigi's Pasta and Pizza (Italian), and La Estrella Sports Bar (Mexican and Latin American).
Are there any liquor stores close to the Subway at Mockingbird Plaza?
Yes, Palms Liquor, a liquor store and eat & drink spot, is located nearby this Subway location.
Can I visit any retail stores or entertainment venues near the Subway here?
Nearby retail options include Alternatives of New Fine Arts and New Fine Arts, which are clothing and adult entertainment stores.
What is a convenient URL to view the Subway menu or place an order online?
You can view the menu and order at https://subway.com/en-us/restaurant/12369-0/menu/.