Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Dallas Subway® Restaurant at 1710 West Mockingbird Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty restrooms and food handling practices.
Staffing Issues
Customers noted a lack of staff during busy hours, leading to slow service and frustration.
Food Freshness
Several reviews mentioned old or unappetizing food, with complaints about stale bread and improperly prepared sandwiches.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, citing unprofessional behavior and lack of attention from employees.
EL
Elice Lewis
Dec 8, 2025
2.0
Thanksgiving week the service were poor. The manager and family having lunch with no service to the public. I will not eat there any more.
AT
andres fernando torres
Dec 5, 2025
1.0
He says it closes at 9 pm and at 8 pm they don’t want to attend to anyone anymore
FF
Frozenpk
Dec 5, 2025
1.0
Apparently closing time is at 8:30pm. Whatevs
AV
Alexis Vanderpool
Nov 26, 2025
1.0
This place needs to be shut down. Kids running around barefoot with their stuff everywhere, you walk in it look like somebody home rather than a fast food spot. I walked up to the counter thinking that whoever working is in the back, no the lady tending to the kids with slides on and sweatpants come around trying to take my order. I tell her what bread I want and she grab some bread thats just sitting there idk how long its been there. I ask her “How long that bread been there?” And she says “I just put it here the lady before you ordered a 6in” so why not put it back?!?? I literally took one more look around, grabbed my son and left. I know how it is to be a single mom but that is insane to have your kids in that type of environment. According to the other reviews, she’s been doing this for a while!
AB
ANGELICA B.
Nov 10, 2025
1.0
I was extremely disappointed with the service I received during my recent visit. The employee, Nicole, was unprofessional and unpleasant throughout the interaction. When I declined the receipt due to visible food stains and particles on it, she appeared irritated. Additionally, when I mentioned that my oatmeal cookie was missing, she did not acknowledge the issue or offer a simple apology, which would have gone a long way.
To add to the concern, she had her child present, who was touching the cups intended for customer use, which raises hygiene issues.
I expect basic courtesy, professionalism, and cleanliness when visiting your establishment. If someone accepts a customer-facing role, they should perform it to the best of their ability. I hope management addresses this situation appropriately so future customers don’t have the same experience.
What types of sandwiches and meals does Subway at Mockingbird Plaza offer?
Subway offers Footlongs, 6" sandwiches, wraps, salads, and fresh-baked cookies with fresh cut veggies and various protein choices.
What are the opening hours of the Subway at 1710 West Mockingbird Lane?
The restaurant is open every day from 8:00 AM to 9:00 PM.
Does Subway at Mockingbird Plaza offer delivery or pickup options?
Yes, the store offers both curbside pickup and delivery services for customer convenience.
Can I dine in at this Subway location?
Yes, this Subway offers dine-in service as well as takeout options.
Is catering available at the Subway in Dallas on West Mockingbird Lane?
Yes, Subway provides catering services for various events and gatherings.
Where exactly is the Subway restaurant located?
Subway is located at 1710 West Mockingbird Lane, Suite A, Mockingbird Plaza, Dallas, TX 75235.
Which nearby restaurants can I visit after enjoying a meal at Subway?
Nearby restaurants include Pho Chau (Vietnamese), Sushi Time (Japanese), Luigi's Pasta and Pizza (Italian), and La Estrella Sports Bar (Mexican and Latin American).
Are there any liquor stores close to the Subway at Mockingbird Plaza?
Yes, Palms Liquor, a liquor store and eat & drink spot, is located nearby this Subway location.
Can I visit any retail stores or entertainment venues near the Subway here?
Nearby retail options include Alternatives of New Fine Arts and New Fine Arts, which are clothing and adult entertainment stores.
What is a convenient URL to view the Subway menu or place an order online?
You can view the menu and order at https://subway.com/en-us/restaurant/12369-0/menu/.
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