Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Dallas Subway® Restaurant at 10660 Plano Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others experienced rudeness and unprofessionalism.
Food Quality
Food quality is inconsistent, with some customers praising freshness while others report stale ingredients.
Order Accuracy
Several customers noted issues with order accuracy, including being charged incorrectly or receiving the wrong items.
Cleanliness
The restaurant is generally reported as clean, but there are isolated complaints about unsanitary practices.
Coupon Issues
Many customers expressed frustration over the store's refusal to accept coupons and promotions.
SK
steve ku
Sep 26, 2025
1.0
Terrible experience at this Subway today. As a regular customer since this year, I was deeply offended by the staff’s behavior: a male employee mispronounced my name "Qingchong" repeatedly. I corrected him multiple times, but he deliberately kept mispronouncing it—and other staff laughed along. This isn’t just rude, it feels like outright disrespect bordering on racial discrimination. A name is part of who you are, and to mock it after being corrected is unprofessional and hurtful. I’ve lost all trust in this location and won’t be coming back. Management needs to train staff on basic respect and cultural sensitivity immediately. Do better.
KM
Kailey Moffatt
Aug 8, 2025
1.0
My friend ordered online here and got her order cancelled. They refused to refund her or use her online coupon. Dont mobile order here!