Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Dallas Subway® Restaurant at 10660 Plano Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on staff behavior is mixed, with some praising friendliness while others report rudeness and unprofessional conduct.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh ingredients while others report stale or poorly prepared items.
Order Accuracy
There are multiple complaints about incorrect charges and order mistakes, particularly regarding online orders and coupon acceptance.
Cleanliness
Many reviews highlight the cleanliness of the location, with several customers noting a tidy environment.
Speed of Service
Several customers commend the fast service, especially during busy times, indicating efficient staff performance.
SK
steve ku
Sep 26, 2025
1.0
Terrible experience at this Subway today. As a regular customer since this year, I was deeply offended by the staff’s behavior: a male employee mispronounced my name "Qingchong" repeatedly. I corrected him multiple times, but he deliberately kept mispronouncing it—and other staff laughed along. This isn’t just rude, it feels like outright disrespect bordering on racial discrimination. A name is part of who you are, and to mock it after being corrected is unprofessional and hurtful. I’ve lost all trust in this location and won’t be coming back. Management needs to train staff on basic respect and cultural sensitivity immediately. Do better.