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Subway

3.5
(174 reviews)

Business Details

9730 Abrams Road, Dallas, TX
75243, United States
(214) 341-3055
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Dallas Subway® Restaurant at 9730 Abrams Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9730 Abrams Road, Dallas, TX
75243, United States

Hours

Reviews

3.5
174 reviews
5 stars
80
4 stars
23
3 stars
15
2 stars
9
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unprofessional behavior from staff.

Food Quality

Numerous reviews mention issues with food quality, including stale bread, old meat, and poorly prepared sandwiches.

Cleanliness

Several customers noted that the restaurant was not clean and raised concerns about hygiene standards.

Management Issues

There are complaints about management's lack of responsiveness to customer concerns and poor handling of orders.

Inconsistent Experience

While some customers had positive experiences, many others reported dissatisfaction, indicating a lack of consistency in service and food quality.
  • SR
    Sasha Robertson
    3 days ago
    5.0
    Very fresh food & excellent customer service! Highly recommend 😁
  • SU
    Savoya Unachukwu
    3 days ago
    5.0
    ​I love this Subway. The sandwiches are always incredibly fresh, especially the bread which makes every bite hit the spot. On top of the great food, the customer service is consistently friendly and efficient.
  • TH
    Tasha Hill
    3 days ago
    5.0
    I go to this Subway at least 3 times a week. The staff is very polite and of course the food is fresh. The location is clean. Great Subway!
  • WB
    Whitney Ballard
    Feb 7, 2026
    1.0
    Very rude people. Every word that came out his mouth was an attitude with the attitude look smh. Not understanding at all and can’t understand anything you are trying to explain. I tried to scan the coupon and it did not work. The coupon says scan at the register and he says it’s only online. But like how am I going to scan a coupon at the register online smh. I asked for pepper jack cheese and he kept saying American cheese. Like does pepper jack and American even rhyme smh. if yall don’t want yall nerves shot, do not go here. It’s another cleaner, newer subway right down the street.
  • SS
    Shahin Shafiei
    Jan 22, 2026
    5.0
    I recently stopped by this Subway location while I was in a rush and needed something quick to eat, and I was genuinely impressed with the experience. I ordered a steak and cheese sub, and the customer service immediately stood out. The staff was attentive throughout the entire process, listened carefully to how I wanted my sandwich made, and were very generous with the portions, which is not always the case at fast-casual spots. What made the visit even better was getting the chance to speak with the new owner, who has recently purchased this franchise and is clearly motivated to improve the location. He was friendly, engaged, and genuinely interested in providing a better experience for customers. It was refreshing to see that level of care and pride in ownership. Overall, the food was great, the service was excellent, and the atmosphere felt positive and welcoming. If you are in the neighborhood and looking for a quick, satisfying meal with great customer service, I would definitely recommend stopping by.

Frequently Asked Questions About Subway

Where is Subway Forest Villa located?

Subway Forest Villa is located at 9730 Abrams Road, Suite 109, Dallas, TX 75243, in the Forest Villa area.

What are the opening hours of Subway Forest Villa?

Subway Forest Villa is open Monday through Friday from 9:00 AM to 9:00 PM, and on Saturday and Sunday from 9:00 AM to 8:00 PM.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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