Subway

3.2
192 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Dallas Subway® Restaurant at 9669 N Central Expressway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9669 N Central Expressway, Dallas, TX
75231, United States

Hours

Reviews

3.2
192 reviews
5 stars
74
4 stars
27
3 stars
14
2 stars
12
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and unhelpful.

Food Quality

Several customers reported issues with food quality, including moldy ingredients and unsatisfactory sandwich preparation.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and confusion regarding menu offerings.

Cleanliness

The restaurant was frequently noted as dirty, with unsanitary conditions reported by multiple customers.

Staff Performance

While some employees received praise for their friendliness and efficiency, many reviews pointed out a lack of professionalism and poor management.
  • CE
    Charmaine Espurvoa
    Nov 13, 2025
    2.0
    The employees are miserable. It's negatively impacting the quality of service and they never answer the phone. Subway has also not updated their items on Uber eats to include all items offered in the store. Not a fan of the service at all.
  • MG
    Midiela Garcia
    Nov 9, 2025
    5.0
    Tuve una maravillosa experiencia este domingo. La señorita que me atendió muy amable, muy buena calidad de los productos y el lugar muy limpio. Le recomiendo este subway 100%, pues no soy de Dallas pero en comparación con los que frecuento en la ciudad donde resido, este los supera. Espero que el manager valore trabajadores como esta chica que cuida su negocio como si fuera propio.
  • CE
    Cass Moffett, LMT E-CYT
    Nov 9, 2025
    1.0
    Close to office, tried it twice, ordered ONLINE-still waited. One person working lunch crowd BOTH times.
  • WS
    Will Strong
    Nov 7, 2025
    5.0
    Despite walking in late, the server was extremely polite and friendly.
  • UP
    Unique Peterson
    Nov 1, 2025
    1.0
    If I could give a 0 for the service I got from the short Hispanic man. He was unprofessional and rude. I also asked for the sandwiches to be wrapped separately and he hollers he can’t. Never have I ever had to have two people’s sandwiches wrapped differently and you would think since the toppings were different it he would have asked before doing so. He refused to rewrap it. But he did give me an extra paper. So now I have to wait to get into the hospital to eat my food so the person I’m visiting will know I didn’t do anything to their food. Smh I’m hungry now

Frequently Asked Questions About Subway

What are the operating hours of the Subway at Lakeside Village S/C in Dallas?

Subway at Lakeside Village S/C in Dallas is open every day from 9:00 AM to 10:00 PM.

What types of meals are served at this Subway location?

This Subway serves breakfast, lunch, and dinner.