Subway

3.2
193 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Dallas Subway® Restaurant at 9669 N Central Expressway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9669 N Central Expressway, Dallas, TX
75231, United States

Hours

Reviews

3.2
193 reviews
5 stars
74
4 stars
27
3 stars
14
2 stars
12
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being described as rude, unprofessional, and unhelpful.

Food Quality

Several customers reported issues with food quality, including stale bread, moldy vegetables, and incorrect orders.

Cleanliness

The restaurant was frequently noted as dirty, with complaints about unsanitary conditions and unkempt food preparation areas.

Staffing Issues

Customers expressed frustration over long wait times due to insufficient staffing, particularly during busy hours.

Inconsistent Experience

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
  • SL
    Srun Lay
    Dec 24, 2025
    1.0
    I only stop at this subway location a few times a year and it was a great experience previously. But this time I felt like she didn’t want to make my sandwiches. I needed only 8 sandwiches. She tell me it’s a small subway store and we don’t have enough to make the sandwiches and there’s no ham. I told her make what you can. I ended up with 5 (4 steak and cheese and one tuna) because I’m irritated about it. There was enough to finish making the other three but I didn’t feel the need to spend anymore $$ at this location. I won’t be back to this location ever again.
  • AF
    Ab Fence
    Nov 19, 2025
    5.0
    Like the sub doesn't get old
  • CE
    Charmaine Espurvoa
    Nov 13, 2025
    2.0
    The employees are miserable. It's negatively impacting the quality of service and they never answer the phone. Subway has also not updated their items on Uber eats to include all items offered in the store. Not a fan of the service at all.
  • MG
    Midiela Garcia
    Nov 9, 2025
    5.0
    Tuve una maravillosa experiencia este domingo. La señorita que me atendió muy amable, muy buena calidad de los productos y el lugar muy limpio. Le recomiendo este subway 100%, pues no soy de Dallas pero en comparación con los que frecuento en la ciudad donde resido, este los supera. Espero que el manager valore trabajadores como esta chica que cuida su negocio como si fuera propio.
  • CE
    Cass Moffett, LMT E-CYT
    Nov 9, 2025
    1.0
    Close to office, tried it twice, ordered ONLINE-still waited. One person working lunch crowd BOTH times.

Frequently Asked Questions About Subway

What are the operating hours of the Subway at Lakeside Village S/C in Dallas?

Subway at Lakeside Village S/C in Dallas is open every day from 9:00 AM to 10:00 PM.

What types of meals are served at this Subway location?

This Subway serves breakfast, lunch, and dinner.