Subway

4.0
258 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Dallas Subway® Restaurant at 13556 Preston Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13556 Preston Road, Dallas, TX
75240, United States

Hours

Reviews

4.0
258 reviews
5 stars
163
4 stars
30
3 stars
12
2 stars
12
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, particularly highlighting employees like Alicia, Antonia, and Heriberta for their excellent service.

Cleanliness

The location is frequently described as clean and well-maintained, contributing to a pleasant dining experience.

Food Quality

Customers consistently noted the freshness and quality of the food, with many stating their sandwiches were made to perfection.

Negative Experiences

Some reviews mentioned poor service from specific staff members, including issues with attitude and communication, which negatively impacted customer experiences.
  • GB
    Gavin Barrilleaux
    3 days ago
    5.0
    Food, atmosphere and staff were excellent. They even restocked the specific drink I was hoping for, on the spot.
  • MN
    Marquez NQ
    6 days ago
    5.0
    Today, I had the extraordinary privilege of engaging with two exceptional team members who delivered phenomenal service infused with vibrant enthusiasm and unwavering dedication to excellence - I'm thrilled to anticipate experiencing more of this exceptional service upon my return. Thank you ladies! Best, Nicole.
  • NR
    Narely Romero
    Dec 23, 2025
    5.0
    Service is nice and the ladies are polite. The inside is clean and I like interacting with both (I think they were named) Alicia and Antonia! They're like family to me though I might sound kinda parasocial since I don't like interacting that much. But either way it's my favorite subway location and I visit often!
  • AU
    Ashly Urieta
    Dec 20, 2025
    5.0
    Love the service every time I come here. Heriberta and Antonia are amazing and patient with you. Very clean and relaxing environment. Thank you so much Heriberta and Antonia!!!!!
  • MM
    Melissa
    Dec 16, 2025
    5.0
    This specific Subway has truly amazing customer service. I especially want to recognize the morning ladies, Alicia and Antonia. They always attend to me really well and never miss a spot at all—everything is always done perfectly. I’ve been coming here for a while now, and every visit is a great experience because of the attention, care, and respect they show. They are friendly, welcoming, and make sure each order is exactly how you want it. I really appreciate the quality service they consistently give. It’s the kind of service that keeps me coming back.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 13556 Preston Road, Suite B, Dallas, TX 75240, USA.

What are the operating hours of the Subway on Preston Road?

The Subway is open daily from 9:00 AM to 10:00 PM. On December 24, it closes early at 4:00 PM, and it is closed on November 27 and December 25.