Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Dallas Subway® Restaurant at 1515 N Cockrell Hill Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with complaints about rude staff and unhelpful management.
Food Quality
Mixed feedback on food quality; while some enjoyed their meals, others reported issues like stale bread and food safety concerns.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and lack of restroom access.
Online Ordering Issues
Many customers experienced problems with online orders, including incorrect charges and unfulfilled orders.
Staff Attitude
A significant number of reviews mentioned unfriendly or unprofessional staff behavior, impacting the overall dining experience.
NT
niesha turner
Nov 17, 2025
1.0
Very dirty…. Lettuce was brown, I asked for more lettuce and she told me she couldn’t pull it out until lettuce on line finished.. I went right down the street to the other Subway and got a fresh sandwich. I asked there if the lettuce was brown and I asked for more lettuce, what’s the procedure and the young man answered, he would get me more. Therefore I won’t be visiting this Subway… plus it always smell bad.. clean up please
What are the operating hours of the Subway located at The Shops at Pinnacle Park in Dallas?
The Subway at The Shops at Pinnacle Park is open Monday through Saturday from 9:00 AM to 10:30 PM, and on Sunday from 9:00 AM to 10:00 PM.
Does Subway offer delivery or curbside pickup services?
Yes, Subway offers both delivery and curbside pickup services for your convenience.
Can I dine in at the Subway restaurant at 1515 N Cockrell Hill Rd?
Yes, the Subway restaurant serves dine-in customers in addition to takeout and delivery.
What meals are served at this Subway location?
This Subway restaurant serves breakfast, lunch, and dinner.
How can I view the menu or place an order online for the Subway at The Shops at Pinnacle Park?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/30691-0/menu.
Is catering available at this Subway location?
Yes, Subway offers catering services to assist with your event or group meal needs.
Where is the Subway at The Shops at Pinnacle Park located?
It is located at Suite A114, 1515 N Cockrell Hill Rd, Dallas, TX 75211 within The Shops at Pinnacle Park.
What nearby restaurants could I visit before or after dining at Subway?
Nearby dining options include Mi Casa Taqueria & Fruteria for Mexican cuisine, Lucky Rice for Chinese and Asian dishes, Little Caesars Pizza, and McDonald's for fast food.
Which nearby places can I visit for shopping after enjoying a meal at Subway?
You can visit nearby stores like Watermill Express for specialty groceries, RED WING - DALLAS for shoes, Sally Beauty for cosmetic supplies, or GameStop for video games and electronics.
Are there any nearby services like dental offices or banks close to Subway at The Shops at Pinnacle Park?
Yes, nearby services include First Smile Dental, Affordable Dentistry & Orthodontics, Smileasy Dental & Orthodontics, Neighborhood Credit Union, Wells Fargo Bank, and PNC ATM.