Subway

3.6
255 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Dallas Subway® Restaurant at 1515 N Cockrell Hill Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1515 N Cockrell Hill Rd, Dallas, TX
75211, United States

Hours

Reviews

3.6
255 reviews
5 stars
118
4 stars
48
3 stars
25
2 stars
9
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff and unhelpful management.

Food Quality

Mixed feedback on food quality; while some enjoyed their meals, others reported issues like stale bread and food safety concerns.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and lack of restroom access.

Online Ordering Issues

Many customers experienced problems with online orders, including incorrect charges and unfulfilled orders.

Staff Attitude

A significant number of reviews mentioned unfriendly or unprofessional staff behavior, impacting the overall dining experience.
  • NT
    niesha turner
    Nov 17, 2025
    1.0
    Very dirty…. Lettuce was brown, I asked for more lettuce and she told me she couldn’t pull it out until lettuce on line finished.. I went right down the street to the other Subway and got a fresh sandwich. I asked there if the lettuce was brown and I asked for more lettuce, what’s the procedure and the young man answered, he would get me more. Therefore I won’t be visiting this Subway… plus it always smell bad.. clean up please
  • LL
    Lex leah
    Nov 14, 2025
    1.0
    Nasty store, nasty attitudes.
  • CO
    Chris Olivas
    Nov 13, 2025
    1.0
    Very impatient lady with my order
  • SH
    Shaquille Hewitt
    Jul 18, 2025
    1.0
    Poor customer service
  • JJ
    J J
    Jun 19, 2025
    5.0
    Good food fast

Frequently Asked Questions About Subway

What are the operating hours of the Subway located at The Shops at Pinnacle Park in Dallas?

The Subway at The Shops at Pinnacle Park is open Monday through Saturday from 9:00 AM to 10:30 PM, and on Sunday from 9:00 AM to 10:00 PM.

Does Subway offer delivery or curbside pickup services?

Yes, Subway offers both delivery and curbside pickup services for your convenience.