Subway

3.4
224 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Dallas Subway® Restaurant at 14891 Preston Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
14891 Preston Road, Dallas, TX
75254, United States

Hours

Reviews

3.4
224 reviews
5 stars
96
4 stars
33
3 stars
21
2 stars
7
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unprofessional behavior from staff.

Order Accuracy

Several customers experienced issues with incorrect orders, including wrong items and missing ingredients.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions and poor food handling practices.

Staff Training

Feedback indicated a lack of proper training among employees, leading to misunderstandings and mistakes during service.

Business Hours

Customers expressed frustration over inconsistent business hours, with reports of the store closing early or not adhering to posted hours.
  • AD
    Aasteria Dunn
    Oct 26, 2025
    3.0
    FIX YOUR HOURS ON THE DOOR AND ON GOOGLE!!! It says you open at 8:30 on Sundays But You open at 9??? Or that's what the person in there Said....?
  • HH
    Hayden Hussey
    Oct 8, 2025
    5.0
    Good
  • PS
    Paige strahan
    Sep 28, 2025
    3.0
    They never have tea. If you are not busy just make one batch and split it between sweet and unsweet. The real frustration of this They don’t have any other sugar free options besides Pepsi zero. The only non soda choice is lemonade. 2nd if you order online they rarely toast your bread. The training of the employees is very obviously not well done, the for instance Flat bread comes toasted it’s always toasted the bread isn’t meant to be served untooasted because it’s hard until you toast it.
  • EE
    Eyoatam Erkihun
    Sep 25, 2025
    5.0
    Violeta and Daniel are your guys here. They will make you feel like royalty. They will serve you with utmost respect and professionalism. I love the atmosphere here. The store is super clean and everything is just from another world . Much appreciations
  • FJ
    Felicia Johnson
    Sep 9, 2025
    1.0
    Today the lady that made my food was rude and unprofessional! They stopped using the coupon that they send in mail with out notification. The coupon doesn't go out until the 11th! They have always taken it. She was very pushy! I been before and they were always nice! But not this time.

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 14891 Preston Road, Suite 150, in the Preston Beltline Shopping Center, Dallas, TX 75254.

What are the operating hours of Subway at Preston Beltline Shopping Center?

Subway operates daily from 8:30 AM to 9:30 PM.