Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Dallas Subway® Restaurant at 1302 Elm St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported slow service, unprofessional behavior from staff, and incorrect orders, leading to frustration.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Food Quality
Customers expressed dissatisfaction with the freshness and preparation of food, including stale bread and poorly made sandwiches.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service during their visits.
MQ
Mariano Quintero
5 days ago
1.0
Do not order from this location. They cant seem to be able to read notes on uber eats orders. On a two sandwich order. Both sandwiches completely wrong.
CL
Corey Littlepage
Feb 13, 2026
5.0
Great location staff is super friendly. I was exhausted and was asking for my drink like super quickly and was probably kinda pushy cuz I was thirty the lady was super nice and got it for me. They made fresh cookies that were amazing
SS
Serhat
Feb 3, 2026
1.0
I came to this Subway one hour before the posted closing time. The lights were on and there was an employee inside, but they refused to open the door and said they were closed. If you’re going to close early, at least update your hours or be honest. Very unprofessional and disappointing experience
DV
DoodooHead “Victor”
Jan 23, 2026
1.0
This place is HORRIBLE, I started going there because the one at St. Paul Station moved, and they always gave good service. But this one here. 2 times!! 2 times I order online only to go in and have to wait for my order. They weren't even busy. 2nd time, the lady said I must've ordered at the wrong place, but then she found my name in a pile of online orders she had sitting next to the register. Little short red head lady with glasses. And then, I went in person and ordered the protein wrap, why did she put a pinch of lettuce, 2 little tomatoes and 2 banana peppers on it? I even asked if she could add onions, or charge me for onions and she said no.
Subway isn't a 5 start restaurant, but that service is TRASH.
JN
Jamie Nelson
Dec 10, 2025
2.0
Placed an online order. Didn't matter. No one was in the restaurant but my order was not ready. When they were done (it took ten minutes to make three sandwiches), they put the bag of food on the counter and walked off. Even weirder, because a manager was sitting at a table in the empty restaurant and let it all happen.