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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3650 Frankford Rd for the ultimate SONIC experience!
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Customer Experience
Some customers praised individual staff members for their exceptional service, contrasting with overall negative experiences.
Operational Issues
Frequent complaints about the location being closed or not taking orders during posted hours.
GR
Garrett Ryder
Feb 13, 2026
1.0
Just ordered a otlimg and strawberry limeade. My drink taste awful almost made me throw up I also asked for light ice. The lady said it is light ice and it absolutely wasn't. I would never go here again and I need my money back!
JG
Jenny Gump
Dec 23, 2025
1.0
They had no money to make change. Food was cold and not made as ordered. Drive thru person was rude. I tried to order and they told me to wait. I waited almost 3 minutes before my order was taken. Sat at the window for another 4 minutes. Bun was burned and cheese was cold. Horrible experience and I’m never going back.
RC
Roderick Curry
Nov 12, 2025
1.0
Poor customer service
RS
River Standley
Nov 6, 2025
1.0
I have tried to order from this one multiple times and each time my order has been canceled cause they were never opened when they claimed to be opened
JD
Jonathan D
Oct 22, 2025
1.0
The are charging the old price for a pretzel twist that is half the size and doesn’t come with cheese. Also they don’t fill up the blast all the way.