Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8602 S. Lancaster Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
1,215 reviews
5 stars
504
4 stars
255
3 stars
184
2 stars
84
1 star
188
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food being cold, poorly prepared, or not fresh, although some praised the freshness and taste of their meals.
Service Issues
Many reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff, leading to a frustrating customer experience.
Customer Service
While some customers noted friendly and helpful staff, others experienced rude service and a lack of responsiveness, particularly at the drive-thru.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty ice and stray dogs on the premises, raising concerns about hygiene.
- MOMiguel Ortega2 days ago4.0Decent burgers and the tater tots are good. I stop here when I'm in the mood for a milkshake. Convenient place to stop while I'm working.
- MDmurali dhuliDec 25, 20254.0Ordered a grilled cheese sandwich and tots. The food was extremely good, and the portion size was big for the price. Great taste and good value for money.
- TDTeresa DoughtyOct 15, 20251.0It is 11:11 and I was told they were closed this is about ever other time I came to this one it’s a shame because your losing a lot of business plus the food is cold and nasty once I had to throw it away
- KKKlohee’s KitchenSep 30, 20253.0The service was good. It didn’t take long for the food but the food was cold.
- EBEnder BatesSep 11, 20253.0The food here was decent and prepared fresh when I ordered it. I've been to other Sonic locations before and received old food, but this place really stood out because of both the quality of the food and the great customer service.