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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8602 S. Lancaster Road for the ultimate SONIC experience!
Food quality is inconsistent, with reports of cold and poorly prepared items, but some customers praised the freshness and taste.
Customer Service
Customer service experiences vary widely; some customers reported friendly and helpful staff, while others encountered rude or inattentive employees.
Service Speed
Service speed is often criticized, with many customers experiencing long wait times and slow responses at the drive-thru.
Cleanliness Issues
There are concerns about cleanliness, including unsanitary conditions and food safety issues reported by customers.
TW
Tarik Warren
Feb 15, 2026
1.0
Was yelled at by the drive through worker. The speaker volume is really low asked her to speak up and yelled like a silly little girl believe she was Mexican but nonetheless I left apparently my business is unwanted. Will never eat anything from this sonic location.
RR
Rhonda
Jan 28, 2026
3.0
The service was cool, ice-cream machine down ordered through app. Trying to get refund now.
MO
Miguel Ortega
Jan 11, 2026
4.0
Decent burgers and the tater tots are good. I stop here when I'm in the mood for a milkshake. Convenient place to stop while I'm working.
MD
murali dhuli
Dec 25, 2025
4.0
Ordered a grilled cheese sandwich and tots.
The food was extremely good, and the portion size was big for the price.
Great taste and good value for money.
TD
Teresa Doughty
Oct 15, 2025
1.0
It is 11:11 and I was told they were closed this is about ever other time I came to this one it’s a shame because your losing a lot of business plus the food is cold and nasty once I had to throw it away