Customer Service
Numerous reviews highlighted poor customer service, with complaints about staff attitudes, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, there were multiple reports of incorrect orders, cold food, and unsatisfactory meal preparation.
Speed of Service
Many customers expressed frustration over slow service, with long wait times reported even during non-peak hours.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the bathrooms and food preparation areas.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and had positive experiences with food quality and service.