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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2429 W Ledbetter Drive for the ultimate SONIC experience!
Customers frequently reported long wait times for orders, often exceeding 20 minutes, with some leaving without receiving their food.
Food Quality
Many reviews mentioned issues with food quality, including cold items, incorrect orders, and spoiled products.
Customer Service
Numerous complaints highlighted poor customer service, including rude staff, lack of urgency, and unresponsive employees.
Inconsistent Experience
While some customers praised the food and service, many others had negative experiences, indicating a lack of consistency in service and food quality.
AL
Aurora La'Tea
Feb 15, 2026
1.0
02/15/2026: at 1am I went through the drive through around 1:14 am. Was told they are only taking DoorDash orders. I pulled into another lot and placed my order on DoorDash successfully. About 6 minutes later the app Instructed me to pick up my order via DoorDash. The black lady that was working was frustrated that I came back. She knew it was me because before I could speak she said “How can I help you ma’am”. I advised I’m picking up a DoorDash order and she said the order was not received because it was placed after 1:30am I told her it was placed before then. She then proceeded to tell me she did not know what to tell me because she does not have my order. I called DoorDash and they confirmed the order was placed at 1:27am AND the store confirmed the order. DoorDash said rather than fight her about it they would give a full refund and a $10 credit for the inconvenience. I probably won’t ever come back to this location. If you don’t wanna work, just say that or probably stay home..
LS
Lucy Smith
Jan 9, 2026
1.0
Took forever just to make 3 drinks taking there sweet time they should have cash and money on them instead of going to get your changenwas 20 minutes late to work
NG
Natalie G
Dec 27, 2025
2.0
I had ordered 2 Sonic blast from here and they were both spoiled. I usually don't order from this location, but today I did and upon receiving the order everything asides the sonic blast were good. The sonic blast had a sour taste almost like spoiled milk and after 1 bite I threw the both of them away.