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Sonic Drive-In

3.2
(300 reviews)

Business Details

4801 Ross Avenue, Dallas, TX
75204, United States
(469) 778-2433

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4801 Ross Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
4801 Ross Avenue, Dallas, TX
75204, United States

Hours

Reviews

3.2
300 reviews
5 stars
121
4 stars
38
3 stars
25
2 stars
10
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly during evening shifts.

Food Quality

Many reviews highlighted issues with food quality, including cold items, overcooked or stale food, and missing condiments.

Positive Staff

Some customers praised specific staff members, like Marvin and Priscilla, for their friendly and attentive service, indicating that there are employees who positively impact the customer experience.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions and broken equipment, suggesting a need for better maintenance and cleanliness at the location.
  • EH
    Erika Harper
    Feb 1, 2026
    1.0
    After waiting on someone to take our order we drove to the window and place the order. The order was as incorrect. The male manager came to the window RUDELY saying next time yall ask for ask for the sauce before you pay. He was very rude. Over 2 packs of relish. The transgender manager solved the issue and prepared the order fresh and correct.
  • DG
    Danielle Nichole Green
    Dec 27, 2025
    3.0
    Our mobile Order took longer than expected to come out, 10 minutes past our scheduled pick up time. My dirty Dr Pepper I ordered was charged as one but wasn't made as one 😒 so $4.50 for a fountain DrPepper...
  • QH
    Queta Herrera
    Dec 11, 2025
    1.0
    I was reminded today why i never go to Sonic. I decided to stop for a jr double cheeseburger. I went through the drive thru. I waited a minute and no one greeted me so i was like like Hello? Not till then did someone say anything. I only ordered the jr. Cheeseburger and i paid at 11:01 i was not handed my order till 11:11 literally the parking lot had 2-3 cars i think. Well i leave and when i opened my burger i noticed one of the patties overcooked and the other barely cooked. Looked as if one if them had been there from the night before. Super gross. Do better Sonic.
  • TP
    Thomasina Pierce
    Nov 25, 2025
    4.0
    The coke was a little off. I think they need to clean their equipment
  • DG
    Denise Green
    Nov 22, 2025
    1.0
    I ordered a foot long Coney and the franks were old and dried out.

Brand Certified Facts from Sonic Drive-In

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Certified February 22, 2026Yext Knowledge Graph
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