Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly during evening shifts.
Food Quality
Many reviews highlighted issues with food quality, including cold items, overcooked or stale food, and missing condiments.
Positive Staff
Some customers praised specific staff members, like Marvin and Priscilla, for their friendly and attentive service, indicating that there are employees who positively impact the customer experience.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions and broken equipment, suggesting a need for better maintenance and cleanliness at the location.