Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4801 Ross Avenue for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,851 reviews
5 stars
751
4 stars
349
3 stars
277
2 stars
120
1 star
354
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as overcooked or cold items, and missing condiments.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were criticized for being unprofessional and inattentive.
Cleanliness and Maintenance
Several customers noted that the location appeared dirty and in disrepair, with broken equipment and unsanitary conditions.
- DGDanielle Nichole GreenDec 27, 20253.0Our mobile Order took longer than expected to come out, 10 minutes past our scheduled pick up time. My dirty Dr Pepper I ordered was charged as one but wasn't made as one 😒 so $4.50 for a fountain DrPepper...
- QHQueta HerreraDec 11, 20251.0I was reminded today why i never go to Sonic. I decided to stop for a jr double cheeseburger. I went through the drive thru. I waited a minute and no one greeted me so i was like like Hello? Not till then did someone say anything. I only ordered the jr. Cheeseburger and i paid at 11:01 i was not handed my order till 11:11 literally the parking lot had 2-3 cars i think. Well i leave and when i opened my burger i noticed one of the patties overcooked and the other barely cooked. Looked as if one if them had been there from the night before. Super gross. Do better Sonic.
- TPThomasina PierceNov 25, 20254.0The coke was a little off. I think they need to clean their equipment
- DGDenise GreenNov 22, 20251.0I ordered a foot long Coney and the franks were old and dried out.
- DMdonavon McclearyNov 2, 20251.0I normally use the mobile order today. I did a schedule pick up for 810 be minded. I was at work somehow my order is not available to pick up and the manager is gonna argue with me and say a woman picked up my order no notification. And let me attach the receipt. It definitely says it’s a pick up time 810 which is about the time I’ll get off of work.