Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8620 Spring Valley Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
882 reviews
5 stars
336
4 stars
165
3 stars
147
2 stars
63
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or inattentive service, with several mentioning long wait times and incorrect orders.
Food Quality
There were numerous complaints about food being cold, burnt, or poorly prepared, with some items described as unappetizing.
Staff Performance
While some employees received praise for their friendliness and efficiency, many reviews highlighted issues with specific staff members being rude or dismissive.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, or unfulfilled requests.
Management Issues
Several reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
- DPDalilah PenaJan 5, 20262.0It's closed and boarded up
- EHEvan HamptonDec 31, 20255.0This sonic is permanently closed. It’s all boarded up now.
- JCjetzamany calixtoNov 30, 20251.0The lady was rude while taking our order, then i come to find out i ordered a #3 and clearly stated remove pickles and add jalapeños to the BURGER, i come home to check my burger & it has no jalapeños instead it got added to my drink. What kind of service is this??
- HMHenry MaloneNov 10, 20251.0I waited 20 minutes for my food only to be told i never ordered
- LBLavonya BrownNov 7, 20251.0So…. You all want to tell me what change with the chili dogs??? Because the weenie has no taste like it’s not a weenie but something else plus the weenie looks pale on the outside and not cooked on the inside…. I hope the health department look at this review