Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9119 Garland Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,187 reviews
5 stars
480
4 stars
254
3 stars
160
2 stars
74
1 star
219
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and inattentive.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Wait Times
Customers consistently experienced long wait times, often exceeding 20 minutes for simple orders.
Food Quality
Several reviews mentioned issues with food quality, including cold, old, or improperly prepared items.
- JJJesusDec 31, 20255.0I order through the mobile app for pickup orders and their service is very good. The food is always hot when it arrives to my car. I mostly love their desserts!
- CRChris RodriguezDec 13, 20251.0Came at 11 for an online order and they were out in the back smoking weed instead of working.
- DHDaisy HNov 23, 20251.0This guy hates his job. Pretty sure he’s a shift manager. Didn’t greet, didn’t tell me how much it was. Just stared at me til I gave him the money.
- PFPaul FarrisNov 13, 20251.0This location messes up orders constantly, brings out cold food, and never remembers the sauce. I feel played every time we give them another chance.
- DDdmavs4131Nov 6, 20251.0I’ve been going to sonics for 25 years. I’m 34 years old so most of my life. I went on 11/6 to this location and got some of the worst service I’ve ever received. Man answered the buzzer basically saying “what do you want”. He was super short, rude, and made it seem like I was an inconvenience. Then he brings out my food, sagging his pants, not friendly or anything. This is why I rarely go to fast food restaurants anymore. TERRIBLE customer service.