Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3023 Inwood Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
1,849 reviews
5 stars
720
4 stars
382
3 stars
267
2 stars
115
1 star
365
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely long wait times, often exceeding 30 minutes, for their orders, leading to frustration and dissatisfaction.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Management Issues
Several customers suggested that poor management and staffing levels were significant factors in the ongoing service problems.
Food Quality
While some customers enjoyed the food, many reported issues with cold or improperly prepared items.
- PDPaucy Diaz2 days ago1.0Si pudiera ni una estrella colocaría, que horrible la atención al cliente en este lugar, te confirman la entregas de uber y las dejan en una mesa, te ponen a esperar simplemente para no salir a llevarte la comida aún sabiendo que las indicaciones de la empresa es no ingresar a la tienda, tuve que ir hasta la ventanilla para darme cuenta que lo tenían en la mesa simplemente te hacen esperar sin ningún motivo, son muuuuuuuuy lentos y groseros, puedo tener paciencia pero que sean groseros NO
- RCrobert cooney3 days ago3.0The food is fine, it's Sonic. The service is not what it used to be. Drive thru and car hop seem to have a problem getting the orders correct until you have repeated the order at the minimum of 3 times.
- LLLUMPY logsJan 4, 20263.0It's a sonic, watch yourself after 11pm
- SBSamuel BrownJan 3, 20261.0This is one of the worst locations to visit. I pull up to the speaker to place an order to go. No one answers the speaker for over 10 minutes, so I drive to the window. I'm asked if I placed an order. I said not yet, no one answered the speaker. Then the person said I would have to go back around to place an order. This is not the first or tenth time this happened. When I can place an order they may be out of Hotdog buns, or many others items on the menu. The staff is very slow aways and give me the impression that They neither care about the customers or their jobs. I've been dealing with this place for a year and it never changes. I believe that good help is hard to find because this Sonic can't find any and doesn't seam to have any management. There are a few good Sonics around but this one is the worst. No Customer service, bad food, slow service if you can get any. I will never stop at this Sonic again, and will avoid all Sonics. Also, I'm telling everyone I meet, and know that they should avoid this Sonic at all cost.
- CCCARLYLEDec 13, 20251.0I am looking forward to writing this ONE STAR REVIEW: shut this place down, fire the GM, train all new staff. Waited 30 mins and never got my food. Asked the staff what’s going on, got a rude response. If I didn’t have anything to do if sit outside this establishment protesting. Just wanted an ocean water