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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7071 Greenville Avenue for the ultimate SONIC experience!
Customers frequently reported long wait times, often exceeding 20 minutes for simple orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and poor handling of mistakes by staff.
Staff Attitude
Several customers experienced rude or dismissive behavior from employees, impacting their overall experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Positive Experiences
A few customers praised specific staff members for their excellent service and friendly demeanor.
AR
Anthony Rose
2 days ago
1.0
Ordered a meal and asked for honey mustard, got to the window and received my food and they gave me no honey mustard and a bag full of catch up, I went back around to get my sauce and they are telling me for 2 honey mustards they are going to charge me, I have never been charged for honey mustard at this location in my life of coming here and will not be back, wasted my time and without the sauce the food is dry get better sonic
MM
Melody Martinez
Feb 3, 2026
1.0
Found a bug in my drink, I’m usually very understanding of this but since it had to have been obvious something was in there, I would hope someone would take it out. Not sure if it was in the ice machine or cup, I’m extremely disgusted.
JC
Jamela Carter
Jan 20, 2026
1.0
Slowest Sonic Ever Somehow ordering pick up takes even longer
ME
MAIYA Echols
Dec 29, 2025
1.0
I ordered a cookie dough blast. The cup had remnants of other ice cream specifically strawberries throughout my whole ice cream. It was all over the top of the dessert as well. Meaning the machine was not properly cleaned in between use. The worker assured me it wasn’t in the dessert but it indeed was. They tried to cover it with extra whip cream. I won’t be back.
DK
D Kickham
Dec 24, 2025
1.0
I had a mobile order to pick up. I drove up to the drive-through window and was ignored by everyone who walked past the window. Mind you, they looked directly at me!