Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 11921 East Nw Highway for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
1,224 reviews
5 stars
544
4 stars
284
3 stars
168
2 stars
60
1 star
168
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about it being cold, overcooked, or not prepared correctly.
Management Issues
Several reviews indicated problems with management, including unprofessional behavior and lack of support for staff.
Atmosphere
The atmosphere was described as bland and uninviting, with some customers noting cleanliness issues.
- DMDustin M.Dec 16, 20255.0The atmosphere of the place is Bland like every Sonic in existence. Honestly the service here is not very good. I've had worse but this is still on the low quality scale but the food is always pretty dang good can't complain there.
- GMGilberto MazmanyanNov 15, 20255.0Always happy with my food and service at Sonic.
- FFFlyButter420Nov 1, 20255.0The young man carhopping was very kind and had my order out super fast!
- KKKeny KingOct 17, 20251.0I’ve been waiting for 100 days to be attended to, very bad service, the worst place for “quick” food
- DMDerek MooreSep 26, 20251.0Don't go here... Worst sonic I've ever been to. I used to love sonic before moving to the area, now everytime i go there my order is messed up and the items i do get taste terrible. I went there just to get French toast sticks at 9:30 in the morning and I couldn't pay with cash because they didn't have change then i got my French toast sticks and asked for syrup but of course they didn't have any. Why would you serve French toast sticks go through the whole no cash thing then give them to me with no syrup... it's a bad experience everytime.