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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 15205 Monfort Drive for the ultimate SONIC experience!
Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration and disappointment.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold, stale, or incorrectly prepared items.
Staffing Problems
Several customers noted that the location appeared understaffed, contributing to slow service and order mistakes.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their friendly service and quick responses.
RM
Red Moore
Jan 5, 2026
3.0
When someone says "all the way" when ordering a burger, that doesn't mean "no vegetables". Probably need to retrain some staff members. Otherwise nothing wrong. Enjoyed the crinkle cut fries.
LM
London Morning
Jan 2, 2026
1.0
This place is an absolute disaster… I ordered a sonic blast and that sonic blast had candy, but it also had hair in it not only was it incorrectly made, but they added their own special ingredients. I attempted to call the store to resolve the solution and of course, not surprising. They never answer their phones whether it’s day or night. I then reached out to corporate, and of course they were as useless as always, and said that there was nothing they could do because it is a separate owned entity and if the item had contamination. They mentioned that they would reach out to the owner or the supervisor whoever and they would get in contact with me. I did receive an email and that email did not address the situation did not offer a replacement did not acknowledge your refund. Nothing all it said was thank you for your concern. We’ll get back to you shortly. Yeah that never happened. Never happened! So here we are and I just decided to go Ahead and write this review. Never will be going back for other reasons too.
CG
Christopher Gambino
Jan 1, 2026
1.0
Slow, horrible service! I was there on a slow night, the order machine was broken so went to a different one. Waited 5 minutes to order, then 20 to get served. Nope!
NL
Nisa Lopez
Dec 22, 2025
2.0
went on a saturday night around 10pm and they didn’t allow us to go through drive thru for 2 drinks, mind you they close at 2am💀 went to a stall and waited 15 minutes to be able to take order. worker told us he was the only one and no manager was present. very unprofessional for a saturday evening to only have 1 worker doing everything. order online if you don’t wanna wait half an hour for 2 drinks
SL
Sophia L
Dec 21, 2025
1.0
This is genuinely one of the worst sonics i’ve ever been too. We’ve come here sooo many times and something is either always wrong or the wait for our food is astronomical. I hate that this is the closest sonic near me. This time, we ordered our food on the app and checked in. There were about 3 other customers who were leaving their cars and coming to the door because they hadn’t gotten there food, and then we bevame the 4th. We waited 34 minutes before finally saying something and ome of the workers looked completely confused when we told them we checked in. The workers looked completely went in and came out 15 seconds later with our food. Why did we wait over 30 minutes for our food if you could get it that quickly. Maybe its a system issue, idk, but this was the last straw.
If you are craving sonic, just drive further to another one because this location sucks. You’ll probably have to wait regardless though as sonic always has a wait for god knows why.