Service Speed
Customers frequently reported extremely long wait times for orders, often exceeding 30 minutes, even for simple items.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning burnt items, stale ingredients, and overall poor taste.
Staff Attitude
There were mixed reviews about staff friendliness, with some customers noting rude or unprofessional behavior from employees.
Management Issues
Frequent mentions of poor management practices, including understaffing and lack of responsiveness to customer complaints.