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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2945 Buckner Blvd for the ultimate SONIC experience!
Feedback indicates a mix of excellent and poor customer service experiences, with some employees praised for their friendliness while others were described as rude or unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some reviews praised the food, others noted it was often cold, old, or poorly prepared.
Speed of Service
Numerous customers expressed frustration with slow service times, particularly during peak hours.
Cleanliness
Several reviews mentioned unsanitary conditions and dirty environments at the location.
SK
super ergios (KamenRiderDangerouszombie)
Feb 20, 2026
1.0
Terrible service and rude employee no type of customer service and wanted to figth customers
SC
S Cooper
Feb 7, 2026
2.0
I would rate 5 star for the manager being aware of the staff as well as his generosity to make the experience better.
However young lady working the drive-thru Feb 6 Friday evening! The very worse customer service experience I have ever encountered.
No acknowledgement of customer waiting at the window no greeting.
Blew horn eventually (don't like blowing horn) she still open window.
Finally open window to provide snack ordered. I share my concern with the young lady she made up an excuse with a lie for her lack of customer service.
JW
John Whitt
Jan 29, 2026
1.0
Whoever on the switch board dont know what they doing. Took more than 10 mins for the food to come out.
DJ
David Johnson
Jan 3, 2026
5.0
Stoped in for some drinks during happy hour,
AM
Andre Mckinney
Dec 15, 2025
4.0
This particular location is the location I'm recommending. I like Wendy's and Braums burgers most of the time. Wanted something different. I had the Sonic smash burger. No special sauce. It was close to the best smash burger I've had. A bit messy but very very good. If you want a smash style burger without the fancy extra money places charge. You should try Sonic. Yeah I was surprised myself. Don't forget Sonic doesn't use anything but basic seasoning. It works