Service Speed
Customers frequently reported long wait times for orders, with many stating it took excessively long to receive their food or drinks.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Customer Service
While some customers praised the friendliness of the staff, many others reported unprofessional behavior and poor service experiences.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including stale items and incorrect preparation, contributing to a negative dining experience.
Location Issues
The location was described as run-down and unsafe at times, with reports of homeless individuals nearby and a chaotic environment.