Smashburger

4.1
1230 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
2400 Aviation Dr. North, Dallas, TX
75261, United States

Hours

Reviews

4.1
1,230 reviews
5 stars
609
4 stars
331
3 stars
154
2 stars
54
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff received mixed reviews; some were praised for their friendliness and helpfulness, while others were noted for being indifferent or overwhelmed.

Food Quality

Food quality varied; many customers enjoyed the burgers and fries, but some reported issues with taste, freshness, and preparation.

Pricing

Prices were generally considered high for airport food, with some customers feeling the value did not match the cost.

Cleanliness

The cleanliness of the dining area was criticized, with reports of dirty tables and a messy environment.

Speed of Service

Service speed was inconsistent; some customers experienced quick service, while others faced long wait times.
  • JL
    Jon Langbert
    Oct 13, 2025
    3.0
    Prices are reasonable for an airport outlet. Black bean burger was ok, although they forgot my grilled onions. They only take your first name and there were two of us there with the same name, so we ended up with the wrong orders. Staff was going through the motions.
  • BS
    Bobbi Sheridan
    Oct 4, 2025
    5.0
    I had an awesome experience at Smashburger today! Christian went above and beyond with his customer service — he was patient, kind, and genuinely helpful from start to finish. It’s rare to see someone take so much pride in making sure customers have a great experience. The food was delicious, but Christian’s attitude and professionalism really stood out. Thank you for making my visit such a positive one!
  • FE
    FAY E.
    Oct 1, 2025
    5.0
    First time trying a breakfast sandwich at this chain. The bacon, egg and cheese was delicious. Served hot and fresh. Short wait tiime. Typical airport atmosphere.
  • LE
    Laurie Edgell
    Oct 1, 2025
    5.0
    Thanks to the staff at this location! I had a medical issue after a flight, stopping here to get a burger, and the staff made sure I was OK and got me cold water and contacted medical services (which I didn't end up needing). Also, thanks to the couple whose dinner I interrupted to ask for help! They helped with cold cloths and water. Words cannot express my sincere thankfulness!
  • YG
    Yvonne Guajardo
    Sep 29, 2025
    4.0
    Not bad for airport food. Seating was limited, but we met a very nice college student who was kind enough to share her table.

Frequently Asked Questions About Smashburger

What type of restaurant is Smashburger at 2400 Aviation Dr. North, Dallas?

Smashburger is a fast-casual burger restaurant offering handcrafted smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger at Dallas/Fort Worth Airport?

Smashburger is open daily from 6:00 AM to 9:00 PM.