Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Staff received mixed reviews; some were praised for their friendliness and helpfulness, while others were noted for being indifferent or overwhelmed.
Food Quality
Food quality varied; many customers enjoyed the burgers and fries, but some reported issues with taste, freshness, and preparation.
Pricing
Prices were generally considered high for airport food, with some customers feeling the value did not match the cost.
Cleanliness
The cleanliness of the dining area was criticized, with reports of dirty tables and a messy environment.
Speed of Service
Service speed was inconsistent; some customers experienced quick service, while others faced long wait times.
JL
Jon Langbert
Oct 13, 2025
3.0
Prices are reasonable for an airport outlet. Black bean burger was ok, although they forgot my grilled onions. They only take your first name and there were two of us there with the same name, so we ended up with the wrong orders. Staff was going through the motions.
BS
Bobbi Sheridan
Oct 4, 2025
5.0
I had an awesome experience at Smashburger today! Christian went above and beyond with his customer service — he was patient, kind, and genuinely helpful from start to finish. It’s rare to see someone take so much pride in making sure customers have a great experience. The food was delicious, but Christian’s attitude and professionalism really stood out. Thank you for making my visit such a positive one!
FE
FAY E.
Oct 1, 2025
5.0
First time trying a breakfast sandwich at this chain. The bacon, egg and cheese was delicious. Served hot and fresh. Short wait tiime. Typical airport atmosphere.
LE
Laurie Edgell
Oct 1, 2025
5.0
Thanks to the staff at this location! I had a medical issue after a flight, stopping here to get a burger, and the staff made sure I was OK and got me cold water and contacted medical services (which I didn't end up needing). Also, thanks to the couple whose dinner I interrupted to ask for help! They helped with cold cloths and water. Words cannot express my sincere thankfulness!
YG
Yvonne Guajardo
Sep 29, 2025
4.0
Not bad for airport food. Seating was limited, but we met a very nice college student who was kind enough to share her table.
What type of restaurant is Smashburger at 2400 Aviation Dr. North, Dallas?
Smashburger is a fast-casual burger restaurant offering handcrafted smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger at Dallas/Fort Worth Airport?
Smashburger is open daily from 6:00 AM to 9:00 PM.
Does Smashburger offer options for breakfast, lunch, and dinner?
Yes, Smashburger serves breakfast, lunch, and dinner.
Can I order Smashburger's menu ahead or do they offer delivery?
Yes, Smashburger offers order and pay ahead, delivery, and takeout options.
Is Smashburger family-friendly and accessible?
Yes, Smashburger welcomes families, has children's menus, high chairs, and wheelchair accessible entrances, seating, parking, and restrooms.
Does Smashburger serve alcoholic beverages?
Smashburger serves beer and alcohol but does not offer cocktails, wine, or have a bar onsite.
What forms of payment does Smashburger accept?
Smashburger accepts debit cards, credit cards, and mobile NFC payments; they do not require cash only.
Are there any notable places near Smashburger at DFW Airport?
Yes, nearby places include Cousin's Bar-B-Q, American Airlines Terminal B DFW Airport, and Starbucks, which can be convenient for travelers and visitors looking for food, drinks, or transportation options.
How can nearby places like American Airlines Terminal B help customers visiting Smashburger?
Customers can easily access Smashburger when traveling through American Airlines Terminal B at DFW Airport, making it a convenient dining spot before or after flights.
What other dining options are located near Smashburger at Dallas/Fort Worth International Airport?
Nearby dining options include TGI Fridays, Panda Express, and Red Mango, providing a variety of American, Asian, and dessert choices for visitors.